Before calling service | Dolby Laboratories RC2573GR, RC2888/01

3.Before calling service

Check this list of symptoms and suggested steps before you request service.

D Note: Familiarize yourself with the commercial features described in the TV installation setup.The effects of several of these features, if not thoroughly understood, might appear as faulty operation.

	Symptoms	Suggested steps
Installation	TV does not respond to	Check the button on the left hand side of the remote control
	commands of the Setup	must be in the SETUP location (see Accessing the setup
	Remote Control	menu on page 14).

	TV does not respond	Check if YES is selected in the REMOTE CONTROL
	to the Guest Remote	LOCK feature (see Specifying the security options on page
	Control	24). Select NO if YES is selected.

	Unable to enter Setup	Use the Green Remote Control (RC2573GR) to access the
	menu via Guest Remote	Setup menu and reset the SECURITY setting (see Specifying
	Control	the security options on page 24).
Picture	No picture	Check that the antenna / cable is connected properly at the
		back of the TV.
		Check picture adjustments (brightness, contrast, colour, tint).
		Check Tuning Mode setting (Air / Cable).
		Possible TV station problem.Try another channel.
		Ensure VIDEO is not selected in the MUTE feature of the
		CHANNEL INSTALL menu (see Selecting the Mute
		Source on page 18).
	Double image / “ghost”	Check antenna, cable or set-top box.
	image

	Snowy / noisy picture	Check antenna, cable and /or set-top box
		connections. Ensure that they are properly connected.

Power	No power	Ensure that the TV's AC power cord is plugged into the main
		socket and to your TV. If there is still no power, disconnect the
		plug.Wait for 60 seconds and re-attach plug. Switch on the TV
		again.

	TV switches off by itself	Check ESP (Energy Saving Programmability) setting in TV
		installation / setup (see Configuring the control options on
		page 27.
	TV cannot be switched	Ensure FORCED ON is not selected in the POWER
	off	ON feature of the SWITCH ON / OSD menu (see
		Specifying the configuration when switching on TV on page
		23).

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Dolby Laboratories RC2573GR, RC2888/01 important safety instructions Before calling service, Symptoms Suggested steps

Contents

Table of Contents Read Before Operating Equipment Important safety instructions U T I O N Know these safety symbols Pull the power lead by the plug do not pull by the wire Safety information and useful tips Symptoms Suggested steps Before calling service Configuring the control options on Deselect HM Link in the Communication Mains connection Switching on the TVAntenna connection Menu Overview of TV Connectors and controls Spdif RC2888/01 Optional remote controlsRC2573GR Description of guest remote control Overview of TV menus Setup Accessing TV Setup Menu using the Remote Control RC2573GR Accessing the setup menuSlide the button to the Setup location To scroll through the menu Selecting the language InstallationSelecting the communication source SP SPI SP I2C Press Æ to enter the Channel Install menu Changing the settings of a channelChannel Install Select a Channel Side Svideo TUNER,AV, SVIDEO, CVI, VGA, HDMI1, HDMI2, CARD-CVBS Selecting your Preferred Ring Press 0 9 to key in the channel number 1 toNaming a channel Selecting the Mute Source Select YES to use Cable mode and no to use Antenna mode Selecting cable or antenna modeAuto Install TV Cable Tuning YES To enable Current RING, select from RING1 to RING4 Setting options for digital channelsPress Æ to enter the Digital Setup mode Selecting a virtual or physical channel Press Æ to enter the Channel Setup mode Setting up the Vchip / Digital Rating and Factory CH ResetPress Æ to enter the Audio mode Selecting the Digital Audio language Activating the Emergency Alert Select on option to enable Emergency Alert Press Î or ï to select the item you want to configure Press Î ï to select the item you want to configureSpecifying the conﬁguration when switching on TV Sound FullscreenChannel Display Press Æ to enter the Security menu Press ï to select Remote Control LockPress ï and select Security Control Press ï to select DecryptionPress Æ to enter the Decryption Control menu Press Æ to start conversion Time Setting option allows you to manually enter the time Using V-Track to watermarkPress Æ to enter the Vtrack menu Conﬁguring the control options Control ESP OFF Digit TimeoutControl ESP Digit Entry YES Press Æ to enter the Features menu Press Æ to enter the Video Adjustment menuConﬁguring the features options and settings Select Smart Sound to listen to different Smart Sound modes Select and configure the settings and options for Select SW Download Software downloading and cloning ALL Clone Data SSB NVM USB SourceStandby Firmware only download Iboard NVM RF Source USB device SW Download Source ALL SSB NVMCC / V-CHIP CC / V Chip Save CC Analog CC Mode option, it Digital CC Mode optionOFF and on Mute V-CHIP Menu Item option COLOR, RELAXED, MODERATE, Dynamic 10.10Change Ambilight settingsConﬁgure Ambilight Press to exit CustomLOW, MED and High Programming the Multi Remote Controls function Support for multiple remote controlsAppendix a Communication Cvbs Definitions, acronyms and abbreviations OSD STB Philips’ Commercial Television USA limited warrantyPhilips F1rst Choice Limited Warranty What WE will do to Correct PROBLEMS? Page Just a phone call away Do not rub with dust clothes containing chemical treatment Cleaning and careEnvironmental care Index Page Page If present Dolby DigitalKensington Security Slot