your local Service Force Centre by telephoning
08445 616 616
Your telephone call will be automatically routed to the Service Force Centre covering your postcode area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading
"What to do if..."
When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and postcode.
2.Your telephone number.
3.Clear concise details of the fault.
4.The model and Serial number of the appliance (found on the rating plate).
5. The purchase date.
Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.
Customer Care
For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products please contact our Customer Care Department by letter or telephone at the address below or visit our website at
www.electrolux.co.uk
Customer Care Department Electrolux Major Appliances Addington Way Luton Bedfordshire, LU4 9QQ
| Tel: |
Electrolux | 08445 613 613 (*) |
08445 611 611 (*)
08445 612 612 (*)
(*) Calls may be recorded for training purposes
For Customer Service in The Republic of Ireland
please contact us at the address below:
Electrolux Group (Irl) Ltd Long Mile Road, Dublin 12, Republic of Ireland Tel: +353 (0)1 4090751 Email: service.eid@electrolux.ie
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for the period specified in the appliance guarantee or otherwise by law. If you move from one of these countries to another of the countries listed, the appliance guarantee will move with you subject to the following qualifications:
•The appliance guarantee starts from the date you first purchased the appliance which will be evidenced by production of a valid purchase document issued by the seller of the appliance.
•The appliance guarantee is for the same period and to the same extent for labour and parts as exists in your new country of residence for this
particular model or range of appliances.
•The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred to another user.
•The appliance is installed and used in accordance with instructions issued by Electrolux and is only used within the home, i.e. is not used for commercial purposes.
•The appliance is installed in accordance with all relevant regulations in force within your new country of residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.
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