Something not WORKING?

We strongly recommend that you carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a Service call.

If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the appliance is under guarantee.

The appliance does not work at all:

*Check that the appliance has been wired in and is switched on at the wall.

*Check that the main appliance fuse is working.

The oven temperature is too high or too low:

*Check that the recommended temperatures are being used. Be prepared to adjust the temperature up or down by 10°C to achieve the results you want.

The hotplates are slow to boil or simmer inadequately:

*Check that the saucepans being used are suitable.

The oven is not cooking evenly or the side opening door will not stay open:

* Check that the appliance is level.