Frigidaire FFHN2740PSPKG, FFHN2740PS0 Before YOU Call, United States, Canada

BEFORE YOU CALL

1-800-944-9044 (United States)			Visit our web site at
1-800-265-8352 (Canada)			www.frigidaire.com
CONCERN	POTENTIAL CAUSE	COMMON SOLUTION
AUTOMATIC ICE	MAKER
Ice maker is not	• Ice maker power switch	• Turn power switch to On (“I”) position.
making any ice.	is Off.
	• Ice maker has small	• Remove small cube from ice maker. The ice
	cube caught in	and water filter cartridge may be clogged.
	mechanism.	Replace filter cartridge.
	• Saddle valve on cold	• Turn off household water line valve. Remove
	water pipe is clogged	valve. Ensure that valve is not a self-piercing
	or restricted by foreign	saddle valve. Clean valve. Replace valve if
	material.	necessary.
Ice maker is not	• Ice maker is producing	• The ice maker produces approximately four
making enough	less ice than you expect.	pounds of ice every 24 hours depending on
ice.		usage conditions.
	• Check to see if water	• If it is, replace the ice and water filter
	dispenser is dispensing	cartridge.
	slower than normal.
	• Freezer control is set	• Set freezer control to colder setting to
	too warm (freezer ice	improve performance of the ice maker
	maker).	(freezer ice maker). Allow 24 hours for
		temperature to stabilize.
Ice maker will	• Ice maker wire signal arm	• Move item and release wire signal arm.
not stop making	is being held down by	Remove any ice cubes that are frozen
ice.	some item in the freezer.	together over the wire signal arm.
Ice cubes	• Ice cubes are not being	• Remove ice container and discard ice from
are freezing	used frequently enough.	container. Ice maker will produce fresh supply.
together.	• Ice cubes are hollow	• The ice and water filter cartridge may be
	(partially frozen cubes	clogged. Replace filter cartridge.
	with water inside).

•Freezer control is set too • Set freezer control to colder setting. Allow

		warm.	24 hours for temperature to stabilize.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not	•	Door was closed too	• Close both doors gently.
close.		hard, causing other
		door to open slightly.
	• Refrigerator is not level.		• Ensure floor is level and solid, and can
		It rocks on the floor	adequately support the refrigerator. Contact a
		when moved slightly.	carpenter to correct a sagging or sloping floor.
	•	Refrigerator is touching	• Ensure floor is level and solid, and can
		a wall or cabinet.	adequately support the refrigerator.
			Contact a carpenter to correct a sagging or
			sloping floor.
Drawers are	•	Food is touching shelf	• Remove top layer of items in drawer.
difficult to		on top of drawer.
move.	• Track that drawers slide		• Ensure drawer is properly installed on track.
		on is dirty.	• Clean drawer, rollers, and track. See Care
			& Cleaning.

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