Before You Call (continued)
463&0)1
'%97)
8)14)6%896)7%6)833;%61
*VII^IV6IJVMKIVEXSV | • | (SSVWEVISTIRIHXSS | • ;EVQEMVIRXIVWXLIVIJVMKIVEXSV[LIRIZIVXLIHSSVMW | |
XIQTIVEXYVIMWXSS[EVQ |
| JVIUYIRXP]SVXSSPSRK |
| STIRIH3TIRXLIHSSVPIWWSJXIR |
| • | (SSVMWWPMKLXP]STIR | • | |
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| (3367(6%;)67 |
| 'SRHIRWIVMWHMVX] | • 'PIERGSRHIRWIV7II'EVI'PIERMRK'LEVXMR'EVI | ||
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| ERH'PIERMRKWIGXMSR |
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*VII^IVXIQTIVEXYVIMWXSS | • *VII^IVGSRXVSPMWWIXXSS | • 7IXJVII^IVGSRXVSPXSEGSPHIVWIXXMRK%PPS[LSYVW | ||
[EVQ6IJVMKIVEXSV |
| [EVQ |
| JSVXIQTIVEXYVIXSWXEFMPM^I |
XIQTIVEXYVIMWWEXMWJEGXSV] |
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6IJVMKIVEXSVXIQTIVEXYVIMW | • | 6IJVMKIVEXSVGSRXVSPMWWIXXSS | • 7IXVIJVMKIVEXSVGSRXVSPXSEGSPHIVWIXXMRK%PPS[ | |
XSS[EVQ*VII^IV |
| [EVQ |
| LSYVWJSVXIQTIVEXYVIXSWXEFMPM^I |
XIQTIVEXYVIMWWEXMWJEGXSV] |
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8IQTIVEXYVIMRXLI1IEX | • | 1IEX/IITIV8IQTIVEXYVI | • %HNYWX1IEX/IITIV8IQTIVEXYVI'SRXVSPXSEGSPHIV | |
/IITIVMWXSS[EVQWSQI |
| 'SRXVSPMWWIXXSS[EVQ |
| WIXXMRK |
QSHIPW |
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1SMWXYVIGSPPIGXWSRMRWMHI | • | ;IEXLIVMWLSXERHLYQMH | • 8LIVEXISJJVSWXFYMPHYTERHMRXIVREPW[IEXMRK | |
SJVIJVMKIVEXSV[EPPW | • |
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| MRGVIEWIW |
| (SSVMWWPMKLXP]STIR | • | ||
| • (SSVMWSTIRIHXSSSJXIRSV |
| (3367(6%;)67 | |
| • | 3TIRHSSVPIWWSJXIR | ||
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| XSSPSRK |
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| • 3TIRGSRXEMRIVW | • | /IITGSRXEMRIVWGSZIVIH | |
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;EXIVGSPPIGXWSRFSXXSQ | • | :IKIXEFPIWGSRXEMRERHKMZI | • | |
WMHISJHVE[IVGSZIV |
| SJJQSMWXYVI | • | SJXLIGSZIV |
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| 1SZILYQMHMX]GSRXVSPWSQIQSHIPWXSPS[IVWIXXMRK | |
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;EXIVGSPPIGXWMRFSXXSQ | • | ;EWLIHZIKIXEFPIWERHJVYMX | • (V]MXIQWFIJSVITYXXMRKXLIQMRXLIHVE[IV;EXIV | |
SJHVE[IV |
| HVEMR[LMPIMRXLIHVE[IV |
| GSPPIGXMRKMRFSXXSQSJHVE[IVMWRSVQEP |
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;%8)613-7896)*63783987-()6)*6-+)6%836
1SMWXYVIGSPPIGXWSR | • | ;IEXLIVMWLYQMH | • | 8LMWMWRSVQEPMRLYQMH[IEXLIV;LIRLYQMHMX]MW |
SYXWMHISJVIJVMKIVEXSVSV | • |
| • | PS[IVXLIQSMWXYVIWLSYPHHMWETTIEV |
FIX[IIRHSSVW | (SSVMWWPMKLXP]STIRGEYWMRK | |||
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| GSPHEMVJVSQMRWMHIVIJVMKIVEXSV |
| (3367(6%;)67 |
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| XSQIIX[EVQEMVJVSQSYXWMHI |
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%9831%8-'-')1%/)6
• |
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ER]MGI |
| XLIlYTzSV3**TSWMXMSR |
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| • ,SYWILSPH[EXIVPMRIZEPZIMW |
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| • | RSXSTIR |
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| *VII^IVMWRSXGSPHIRSYKL |
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| • 7EHHPIZEPZISRGSPH[EXIV |
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| TMTIMWGPSKKIHSVVIWXVMGXIH |
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| F]JSVIMKRQEXIVMEP |
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| • 'LIGOXSWIIMJXLI[EXIV |
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| HMWTIRWIVMWHMWTIRWMRK[EXIV |
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•1SZI[MVIWMKREPEVQXSXLIlHS[RzSV32TSWMXMSR
•8YVRSRLSYWILSPH[EXIVPMRIZEPZI
•7II463&0)1WIGXMSR8)14)6%896)7%6)833 ;%61
•8YVRSJJLSYWILSPH[EXIVPMRIZEPZI6IQSZIZEPZI )RWYVIXLEXZEPZIMWRSXEWIPJTMIVGMRKWEHHPIZEPZI 'PIERZEPZI6ITPEGIZEPZIMJRIGIWWEV]
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