8. Help
8.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display | Cause & Solution |
“CALL SERVICE” | L There is something wrong with the unit. Contact our service personnel. |
“CHANGE DRUM” | L There is something wrong with the drum unit. Replace the drum unit and the |
“CHANGE SUPPLIES” | toner cartridge (page 53). |
“CHECK DOCUMENT” | L The document was not fed into the unit properly. |
| misfeeding occurs frequently, clean the document feeder rollers (page 60) |
| or adjust the feeder pressure (page 60) and try again. |
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|
“CHECK DRUM” | L The drum unit is not inserted properly. |
“COVER OPEN” | L The front cover is open. Close it. |
“DRUM LIFE OVER | L The drum life is complete. Replace the drum unit immediately (page 53). |
REPLACE DRUM” |
|
“CHANGE SUPPLIES” |
|
“FAILED PICK UP” | L Recording paper was not fed into the unit properly. |
| paper (page 58). |
“FAX IN MEMORY” | L The unit has a document in memory. See the other displayed message |
| instructions to print out the document. For fax memory capacity, see page |
| 64. |
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|
“LOW TEMP.” | L The inside of the unit is extremely cold and cannot be operated. Use the unit |
| in a warmer area. While the unit cannot be operated, the received |
| documents are temporarily stored into the memory, and will be printed out |
| automatically when the unit warms up. |
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|
“MEMORY FULL” | L When performing memory transmission, the document being stored |
| exceeded the memory capacity of the unit. Send the entire document |
| manually. |
| L When making a copy, the document being stored exceeded the memory |
| capacity of the unit. Press {STOP} to clear the message. Divide the |
| document into sections. |
| L There is no space to store new items in phonebook. Erase unnecessary |
| items (page 21). |
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|
“MODEM ERROR” | L There is something wrong with the unit’s modem. Contact our service |
| personnel. |
“NO FAX REPLY” | L The other party’s fax machine is busy or has run out of recording paper. Try |
| again. |
“OUT OF PAPER” | L Recording paper is not installed or the unit has run out of paper. Install |
| paper (page 14). |
| L Recording paper is not fed into the unit properly. |
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|
“PAPER JAMMED” | L A recording paper jam occurred. Clear the jammed paper (page 56). |
“PLEASE WAIT” | L The unit is warming up. Wait for a while. |
“POLLING ERROR” | L The other party’s fax machine does not offer the polling function. Check with |
| the other party. |
“REDIAL TIME OUT” | L The other party’s fax machine is busy or has run out of recording paper. Try |
| again. |
“REMOVE DOCUMENT” | L The document is jammed. Remove the jammed document (page 59). |
| L The document is longer than 600 mm. Press {STOP} to remove the |
| document. Divide the document into two or more sheets and try again. |
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