Fax sending, Fax receiving | Panasonic KX-FL313HK specification

8. Help

8.3.3 Fax – sending

Problem	Cause & Solution
I cannot send documents.	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 15).
	L The other party’s fax machine is busy or has run out of recording paper. Try
	again.
	L The other party’s machine is not a fax machine. Check with the other party.
	L The other party’s fax machine failed to answer the fax automatically. Send
	the fax manually (page 27).

I cannot send a fax overseas.	L Use the overseas transmission mode (feature #23 on page 42).
	L Add two pauses at the end of the telephone number or dial manually.

The other party complains	L If your line has special telephone services such as call waiting, the service
that letters on their received	may have been activated during fax transmission. Connect the unit to a line
document are distorted or not	that does not have these services.
clear.	L Another telephone on the same line is off the hook. Hang up the telephone
	and try again.
	L The original document is too dark or too light. Change the scan contrast
	(feature #58 on page 44) to “LIGHT” or “DARKER”, and try again.
	L Try copying the document. If the copied image is clear, there may be
	something wrong with the other party’s machine.

The other party complains	L The glass or rollers are dirty with correction fluid, etc. Clean them (page 60).
that black lines, white lines or	Please do not insert a document before correction fluid has dried
smudges appear on their	completely.
received document.

Problem	Cause & Solution
I cannot receive documents.	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 15).

I cannot receive documents	L The receiving mode is set to TEL mode. Set to FAX ONLY mode (page 33)
automatically.	or TEL/FAX mode (page 34).
	L The time taken to answer the call is too long. Decrease the number of rings
	before the unit answers a call (feature #06 on page 41 and feature #78 on
	page 45).

The display shows	L The incoming call is not a fax. Change the receiving mode to TEL mode
“CONNECTING.....”, but	(page 33) or TEL/FAX mode (page 34).
faxes are not received.
A blank sheet is ejected.	L The other party placed the document in their fax machine the wrong way.
	Check with the other party.