Before you call. .
Please carry out the following checks on your appliance before calling for a service engineer.
It may be that the problem is a simple one which you can solve without the expense of a service call. In guarantee customers should make sure tat the checks have been made as an engineer will make a charge if the fault is not a mechanical or electrical breakdown.
Problem? | Advice |
|
|
The ignition won’t work. | ● Check there is a spark when the |
(Gas and dual fuel models) | ignition button is depressed. If |
| there is no spark, check the |
| electricity supply is switched on at |
| the socket. |
| ● Check that the gas supply is |
| switched on. |
| ● Try another appliance in the |
| socket, if that works replace the 3 |
| amp fuse in the cooker plug. |
|
|
There is condensation on | Condensation is caused by hot, |
the doors. | moist air meeting a cooler surface |
| (i.e. the oven door). You cannot |
| always prevent it, but you can |
| minimise it when it happens by |
| doing the following: |
| ● |
| temperature before putting food in |
| the oven, and cover the food you |
| are cooking wherever possible. |
| ● Whenever you can, cook wet |
| foods at higher temperatures. |
| ● Do not leave food in the oven to |
| cool down. |
| Automatic cooking will normally |
| produce condensation when the |
| oven is cooling down with food |
| inside. |
|
|
There has been a power fail- | ● Switch off the electricity supply. |
ure and the oven won’t |
|
work. | ● When the power returns - |
(models with clocks and | the programmer/Clock to the |
automatic programmers) | correct time of day. |
| This will allow you to use your |
| appliance. |
|
|
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