| Before you call |
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| Solutions to Common Problems |
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OCCURRENCE | POSSIBLE CAUSE/SOLUTION | ||
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Metalmarks. | (1) Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on | ||
| cooktop surface. Use a | ||
| “Cooktop Cleaning - Ceramic Glass Cooktop Models” section under General Cleaning. | ||
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Brown streaks or specks. | (1) Boilovers are cooked onto surface. Use razor blade scraper to remove soil. “Cooktop | ||
| Cleaning - Ceramic Glass Cooktop Models” section under General Cleaning. | ||
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Areas of discoloration with | (1) Mineral deposits from water and food. Remove using a | ||
metallic sheen. | cream. Use cookware with clean, dry bottoms. | ||
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Poor baking results. | (1) Many factors affect baking results. Make sure the proper rack position is used. Center | ||
| food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the | ||
| set temperature before placing food in the oven.Try adjusting the recipe's recommended | ||
| temperature or baking time. If you feel the oven is too hot or cool, see “Adjusting Oven | ||
| Temperature” in the Electronic Oven Control guide. | ||
Fan noise during cooking | (1) A cooling fan may automatically turn on and off to cool internal parts. It is normal, and | ||
operation. | the fan may continue to run even after oven is turned off. | ||
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Flames inside oven or | (1) Excessive spillovers in oven. This is normal, especially for pie spillovers or large | ||
smoking from vent. | amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the | ||
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| follow the steps under "Stopping or Interrupting the | ||
| Oven Control guide. | ||
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Oven smokes excessively during broiling.
(1)Control(s) not set properly. Follow instructions under “Setting Oven Controls”. (2)Make sure oven is opened to Broil Stop Position. (3) Meat too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat broil element. Preheat broil element for searing. (4) Grid on broiler pan wrong side up and grease not draining. Always place grid on your broiler pan with ribs up and slots down to allow grease to drip into pan. (5) Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently. Old grease or food spatters cause excessive smoking.
(6)Control(s) not set properly. Follow instructions under “Oven Cleaning” in the Electronic Oven Control Guide.
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Soil not completely removed | (1) Excessive spillovers in oven. Set |
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Avoid Transportation Damage to your Range
If you have to move your range into/out of your residence or when moving to a new home, it is suggested that you take the following precautions:
1.Screw in the levelling legs under the range.
2.Remove the racks and other utensils from the oven, and from the lower drawer.
3.Use adhesive tape to firmly secure the door and the drawer to the side panels. Also attach the electric power cord in the same manner.
4.Use a
5.Avoid pulling or pushing the control panel when moving the appliance.
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