Troubleshooting
Customer service
Before contacting the authorized service center in case of problems while using your range, check if the cause is related one of the failures mentioned below, that can be easily repaired without the presence of a technician.
ENG
Burner does not light on
Correct knob has not been selected. | Check the correct knob and follow | |
| instructions on "how to use" the gas | |
| range. | |
Breaker of the house is disconnected | Turn the breaker on or call a qualified | |
person. | ||
or there is not electric power. | ||
| ||
|
| |
Gas tap is closed. | Open gas tap. | |
Flame is yellow /red. | Check if there is enough gas in the | |
cylinder or if the burner is dirty or humid. | ||
| ||
Door is foggy |
| |
There is humidity on the glass | This is normal depending of the weather | |
| conditions. Light the oven and wait for | |
| some minutes. |
Oven light does not turn on ( only some models)
Lamp is broken or there is not lamp. | Replace lamp |
There is not electric power | Check if the power cord is plug, and if |
| there is electricity on the outlet. Check |
| if the breaker is OK. |
Fumes from the oven |
|
Oven dirty of grease or sauce | Clean the oven after each use, follow |
| cleaning instructions. |
There is humidity on the food and internal wall of the oven
Food has been for a long time on the | Do not leave food in oven for more than |
oven after cooking time was over | 15 minutes after cooking time. |
Cook very slowly / Cook very fast |
|
Cooking time and temperature used | Check for recommended temperature |
were wrong | and times on the table of times & |
| temperatures. |
| Check is you are running out of gas. |
Burner does not light properly |
|
Burner is not placed correctly on top of | Place it correctly. |
burner base |
|
What to do when you smell gas?
1.Do not turn on any type of switch in the house or on the oven.
2.Do not light matches, lighters or any other object that generates combustion.
3.Turn all the knobs on the OFF position.
4.Close and disconnect the gas valve from you device.
5.Open doors and window to get air circulating in the room.
6.Open and
Attention
If the smell persists, close or disconnect the valve and call the authorized costumer service.
ENG
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