Before You Call For Service…

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Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do

Surface units will not	Improper cookware	• Use pans which are flat and match the diameter
maintain a rolling boil	being used.	of the surface unit selected.
or cooking is not
fast enough

Surface units do	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work properly	blown or the circuit breaker
	tripped.

	Cooktop controls	• Check to see the correct control is set for the surface
	improperly set.	unit you are using.

Scratches (may appear	Incorrect cleaning	• Scratches are not removable. Tiny scratches will become
as cracks) on cooktop	methods being used.	less visible in time as a result of cleaning.
glass surface	Cookware with rough bottoms	• To avoid scratches, use the recommended cleaning
	Cookware with rough bottoms	• To avoid scratches, use the recommended cleaning
	being used or coarse particles	procedures. Make sure bottoms of cookware are clean
	(salt or sand) were between	before use, and use cookware with smooth bottoms.
	the cookware and the surface
	of the cooktop.
	Cookware has been slid
	across the cooktop surface.

Areas of discoloration	Food spillovers not cleaned	• See the Cleaning the glass cooktop section.
on the cooktop	before next use.

	Hot surface on a model	• This is normal. The surface may appear discolored
	with a white glass cooktop.	when it is hot. This is temporary and will disappear
		as the glass cools.

Plastic melted	Hot cooktop came into	• See the Glass surface—potential for permanent damage
to the surface	contact with plastic placed	section in the Cleaning the glass cooktop section.
	on the hot cooktop.

Pitting (or indentation)	Hot sugar mixture spilled	• Call a qualified technician for replacement.
of the cooktop	on the cooktop.

Frequent cycling	Improper cookware	• Use only flat cookware to minimize cycling.
off and on of	being used.
surface units

The display goes	Power surge.	• Disconnect power at the fuse box or circuit breaker
blank or indicator		for at least 10 seconds. Turn power on and power
lights come on when		up your range. If the indicator lights are still on,
range is not in use		call for service.

Clock and timer do	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
not work	inserted in the electrical outlet.	grounded outlet.

	A fuse in your home may	• Replace the fuse or reset the circuit breaker.

be blown or the circuit breaker tripped.

Oven controls improperly set. • See the Using the clock and timer section.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

JBP70, EER2000 specifications

The GE JBP series, including the JBP66, JBP78, JBP65, and JBP64, along with the EER2000, showcases a range of innovative cooking solutions designed to cater to diverse culinary needs while emphasizing efficiency and user-friendly features.

The GE JBP66 is known for its exceptional versatility, offering a combination of advanced cooking technologies that enhance meal preparation. With features like a smooth cooktop and precise temperature controls, it ensures even heating, allowing for perfectly cooked meals every time. The four burners provide ample space for simultaneous cooking, while the additional oven settings facilitate baking and roasting, making it a favorite in many kitchens.

The JBP78 takes it a step further by integrating smart technology. It features Wi-Fi connectivity, allowing users to control the oven remotely through their smartphones. This model also includes advanced self-cleaning options that save time and effort, letting users maintain a pristine cooking environment with minimal hassle. The rich broil function adds to its versatility, enabling users to achieve that perfect browning on their favorite dishes.

The JBP65 focuses on energy efficiency without compromising on performance. It boasts an environmentally friendly design that reduces energy consumption while delivering powerful cooking capabilities. The durable enamel finish not only enhances its aesthetic appeal but also ensures easy cleaning, making maintenance a breeze. Its powerful oven performance means users can reliably prepare a variety of dishes, making it a great value for any household.

The JBP64 is designed with the home cook in mind, offering a user-friendly interface that simplifies the cooking process. Featuring a spacious oven and multiple cooking modes, it provides the flexibility needed for various recipes. Its intuitive control knobs empower users to make precise adjustments, ensuring their dishes meet exact preferences every time.

The GE EER2000 stands out with its focus on energy efficiency and sustainable cooking practices. It employs advanced insulation technologies that minimize heat loss, allowing for energy savings without sacrificing performance. The EER2000 features intuitive controls and a sleek design that fits seamlessly into modern kitchens, making it a prime choice for environmentally conscious consumers.

In summary, the GE JBP series and EER2000 cater to a wide array of cooking preferences with their innovative technologies, user-centric designs, and energy efficiency. Each model offers unique features aimed at enhancing convenience and performance, making them reliable companions in any culinary journey.