Manitowoc Ice Q 800 Section Before Calling for Service, Checklist, Continued on next page

Section 5 Before Calling for Service

Section 5

Before Calling for Service

Checklist

If a problem arises during operation of your ice machine, follow the checklist below before calling for service. Routine adjustments and maintenance procedures are not covered by the warranty.

Problem	Possible Cause
Ice machine does not operate. No electrical power to the ice
	machine.
	ICE/OFF/CLEAN toggle switch set
	improperly.
	Water curtain stuck open.

Ice machine stops, and can be Safety limit feature stopping the ice restarted by moving the toggles machine.

switch to OFF and back to ICE.

Ice machine does not release	Ice machine is dirty.
ice or is slow to harvest.
	Ice machine is not level.
	Water regulating valve leaks in harvest
	mode (water-cooled models).
Ice machine does not cycle	The six-minute freeze time lock-in has
into harvest mode.	not expired yet.
	Ice thickness probe is dirty.
	Ice thickness probe wire is
	disconnected.
	Ice thickness probe is out of
	adjustment.
	Uneven ice fill (thin at top of
	evaporator).
Ice quality is poor (soft or not	Poor incoming water quality.
clear).
	Water filtration is poor.
	Ice machine is dirty.
	Water dump valve is not working.

To Correct

Replace the fuse/reset the breaker/turn on the main switch.

Move the toggle switch to the ICE position.

Water curtain must be installed and swinging freely.

Refer to “Safety Limit Feature” on the next page.

Clean and sanitize the ice machine.

Level the ice machine.

.

Adjust or Replace Water-regulating valve.

Wait for freeze lock-in to expire.

Clean and sanitize the ice machine.

Connect the wire.

Adjust the ice thickness probe.

See “Shallow or Incomplete Cubes” on the next page.

Contact a qualified service company to test the quality of the incoming water and make appropriate filter recommendations.

Replace the filter.

Clean and sanitize the ice machine.

Disassemble and clean the water dump valve.

Continued on next page...

5-1