Before You Call For Service…

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
	Possible Causes	What To Do

Surface units will not	Improper cookware	• Use pans which are flat and match the diameter
maintain a rolling boil	being used.	of the surface unit selected.
or cooking is not
fast enough

Surface units do	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work properly	blown or the circuit breaker
	tripped.

	Cooktop controls	• Check to see the correct control is set for the surface
	improperly set.	unit you are using.

Surface unit stops		• This is normal. The unit is still on and hot.
glowing when turned
to a lower setting

Scratches (may appear	Incorrect cleaning	• Scratches are not removable. Tiny scratches will become
as cracks) on cooktop	methods being used.	less visible in time as a result of cleaning.
glass surface	Cookware with rough bottoms	• To avoid scratches, use the recommended cleaning
	being used or coarse particles	procedures. Make sure bottoms of cookware are clean
	(salt or sand) were between	before use, and use cookware with smooth bottoms.
	the cookware and the surface
	of the cooktop.
	Cookware has been slid
	across the cooktop surface.

Areas of discoloration	Food spillovers not cleaned	• See the Cleaning the glass cooktop section.
on the cooktop	before next use.

	Hot surface on a model	• This is normal. The surface may appear discolored
	with a light-colored glass	when it is hot. This is temporary and will disappear
	cooktop.	as the glass cools.

Plastic melted to	Hot cooktop came into	• See the Glass surface—potential for permanent damage
the surface	contact with plastic placed	section in the Cleaning the glass cooktop section.
	on the hot cooktop.

Pitting (or indentation)	Hot sugar mixture spilled	• Call a qualified technician for replacement.
of the cooktop	on the cooktop.

Frequent cycling	Improper cookware	• Use only flat cookware to minimize cycling.
off and on of	being used.
surface units

Control signals after	You forgot to enter a	• Touch the Bake pad and desired temperature or the
entering cooking time	bake temperature or	Self Clean pad and desired clean time.
or delay start	cleaning time.

JB680, JB645, JB670 specifications

The GE JB670, JB645, and JB680 are part of General Electric's popular line of electric ranges, designed to offer versatility and convenience for modern kitchens. Each model showcases distinct features and technologies, tailored to meet varying cooking needs while delivering reliable performance.

The GE JB670 is characterized by its spacious oven capacity, which allows for multiple dishes to be cooked simultaneously. It features a self-cleaning oven that simplifies maintenance by using high heat to burn away residue. Additionally, the JB670 includes a convection option, ensuring even cooking results by circulating hot air throughout the oven. The cooktop is equipped with smooth surface burners that provide precise heat control, making it ideal for both simmering and boiling. The LED display and touch controls enhance usability, giving users easy access to cooking settings.

In comparison, the GE JB645 stands out with its classic design and user-friendly features. While it may not have the convection technology seen in the JB670, this model still offers an ample oven capacity and a self-cleaning function. The JB645 is equipped with four burners, including a high-power burner for rapid boiling. An important feature of this range is the smooth ceramic glass cooktop, which not only adds elegance but also simplifies cleanup after cooking. The JB645 also incorporates a removable back guard that allows for versatile installations.

The GE JB680 is designed with smart technology features that appeal to the tech-savvy cook. This model comes with Wi-Fi connectivity, enabling users to monitor and control oven settings remotely through a smartphone app. It offers a large oven capacity similar to the JB670, along with convection cooking to achieve professional-level results at home. The model includes a temperature probe that ensures meats are cooked to perfection, eliminating guesswork. The sleek design of the JB680 features an edge-to-edge cooktop, providing more usable cooking space and completing the modern kitchen aesthetic.

In summary, the GE JB670, JB645, and JB680 each present unique features and technologies that cater to different cooking preferences and lifestyles. From expansive cooking capacities and innovative smart technologies to user-friendly controls, these electric ranges demonstrate GE's commitment to enhancing the cooking experience while maintaining high standards of performance and design.