GE JB968 Before you call for service…, Problem, Possible Causes, What To Do, Lower oven drawer or

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Drawer does not slide

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Oven racks are

 

The shiny, silver-colored

Apply a small amount of vegetable oil to a paper

difficult to slide

 

racks were cleaned in a

towel and wipe the edges of the oven racks with

 

 

self-clean cycle.

the paper towel. Do not spray with Pam® or other

 

 

 

 

lubricant sprays.

 

 

 

 

 

Drawer does not slide

 

The drawer is out

Fully extend the drawer and push it all the way in.

smoothly or drags

 

of alignment.

See the Care and cleaning of the range section.

 

 

 

 

 

 

 

Drawer is over-loaded or

Reduce weight. Redistribute drawer contents.

 

 

load is unbalanced.

 

 

 

 

 

 

Lower oven drawer or

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

warming drawer will

 

blown or the circuit breaker

 

not work

 

tripped.

 

 

 

 

 

 

 

 

Controls improperly set.

See the Electric warming drawer or Lower oven

 

 

 

 

drawer section.

 

 

 

 

 

Excessive condensation

 

Liquid in drawer.

Remove liquid.

in the drawer

 

 

 

 

 

Uncovered foods.

Cover food with lid or aluminum foil.

 

 

 

 

 

 

 

 

Temperature setting too high.

Reduce temperature setting.

 

 

 

 

Food dries out in the

 

Moisture escaping.

Cover food with lid or aluminum foil.

lower oven drawer or

 

 

 

 

 

Drawer not fully closed.

Push drawer in until latch engages.

warming drawer

 

 

 

 

 

 

 

 

 

 

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Contents ge.com Owner’s ManualModel # Serial # 49-80361 11-05 JRIMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING IMPORTANT SAFETY NOTICESAFETY PRECAUTIONS Tips Care and Cleaning Operating Instructions Safety InstructionsSupport Safety InstructionsCOOK MEAT AND POULTRY THOROUGHLY… Cleaning the glass cooktop section Safety InstructionsRADIANT SURFACE UNITS SELF-CLEANING UPPER OVEN CleaningOVEN LOWER OVEN DRAWER on some modelsCare and Cleaning Operating Instructions Safety Consumer Support Troubleshooting TipsAbout the radiant surface units InstructionsSafety Troubleshooting TipsInstructions Operating Instructions Care and Cleaning ConsumerUsing the surface units-Touch pad-controlled models Tips Care and CleaningConsumer Support Troubleshooting Surface Unit Cook SettingsTroubleshooting Tips Consumer Support Instructions Operating Instructions Care and CleaningPrecise Warm Feature SafetyUsing the surface units-Knob-controlled models Instructions SafetyTips Care and Cleaning Operating Consumer Support TroubleshootingUsing the Warming Zone on some models Instructions Operating Instructions Care and CleaningTroubleshooting Tips Consumer Support Using the oven controls Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips Care and Cleaning Oven Control, Clock and Timer Features and SettingsSafety Instructions Operating Instructions Oven Control, Clock and Timer Features and SettingsCare and Cleaning Troubleshooting Tips Consumer Support Preheating and Pan Placement Aluminum FoilBefore you begin… Angel food cakeCare and Cleaning Troubleshooting Tips Consumer Support How to Set the Upper Oven for BroilingInstructions Operating Broiling GuideUsing the timed baking and roasting features. on some models Safety Instructionsand Cleaning Operating Instructions Consumer Support Troubleshooting Tips CareUsing the probe. on some models How to Set the Upper Oven For Baking/Roasting When Using the ProbeYou can use the Kitchen Timer even though while using the probeUsing the clock, kitchen timer and control lockout Cleaning Operating InstructionsTo Set the Kitchen Timer To Reset the Kitchen TimerAdjust the upper oven thermostat-Do it yourself Troubleshooting TipsTo Adjust the Thermostat SafetyUsing the lower oven drawer. on some models Cleaning Operating Instructions SafetyWhen Using the Lower Oven Drawer Warm Setting Tips Care andUsing the convection oven. on some models and Cleaning TroubleshootingInstructions Operating Instructions CareTroubleshooting Tips Care and Cleaning How to Set the Upper Oven for Convection Baking or RoastingConvection Roast Cookware for Convection CookingUsing the timed features for convection cooking Safety InstructionsInstructions Never leave your probe inside the oven during a self-cleaning cycle Using the convection ovenConvection Roasting Guide Using the proofing and warming features Consumer Support Troubleshooting Tips Care andHow to Set the Upper Oven For Proofing on some models How to Set the Upper Oven For Warming on some modelsUsing the self-cleaning upper oven Cleaning Troubleshooting Tips Consumer SupportBefore a Clean Cycle How to Set the Upper Oven for CleaningHow to Delay the Start of Cleaning Operating Instructions SafetyAfter a Clean Cycle Special features of your oven control Operating Instructions12-Hour Shutdown Fahrenheit or Celsius Temperature SelectionConsumer Support Troubleshooting Tips Care and Cleaning Operating Instructions SafetyTone Volume possible volume levelsAuto Recipe Conversion Instructions Care and Cleaning Troubleshooting Tips Consumer SupportInstructions Operating Using the Sabbath feature Operating Instructions SafetyTroubleshooting Tips Care and Cleaning How to Exit the Sabbath FeatureCare and cleaning of the range Care and CleaningHow to Remove Protective Shipping Film and Packaging Tape Tips Consumer SupportCleaning Operating Instructions Safety Cleaning the Oven DoorLift-Off Oven Door Do not lift the door by the handleRemovable Lower Oven Drawer Pan NOTE Allow lower oven drawer to cool before removing panOperating Instructions Safety Care and CleaningTroubleshooting Oven Light Replacementand Cleaning Safety Instructions Operating Instructions CareOven Racks and Convection Roasting Rack Stainless Steel Surfaces on some modelsCleaning the glass cooktop Normal Daily Use CleaningBurned-On Residue Heavy, Burned-On ResidueGlass surface-potential for permanent damage Instructions Care andMetal Marks and Scratches Rubber-like SealBefore you call for service… ProblemPossible Causes What To DoSee the Adjust the oven thermostat-Do it yourself Removal instructions in the Care and cleaning of yourcleaning of your range section See the Broiling Guideopen after a clean cycle Oven will not self-cleanOven not clean after a See the Special features of your oven control section See the Range lockout or Control lockout sectionExcessive condensation Drawer does not slideLower oven drawer or GE Service Protection Plus Warranty Registration Department P.O. Box Louisville, KYGeneral Electric Company We’ll Cover Any Appliance. Anywhere. AnytimeFollow these three steps to protect your new appliance investment Model NumberSerial Number Dear CustomerCare and Cleaning Consumer SupportCare and Cleaning Operating InstructionsSafety Instructions Accessories Looking For Something More?GE’s innovative, self-cleanable porcelain-coated oven racks Heavy Duty Durable Able to be cleaned in a self-cleaning ovenGE Electric Range Warranty Safety Instructions Operating InstructionsGE Will Provide What GE Will Not CoverSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website