GE JB968 manual Consumer Support, GE Appliances Website, Schedule Service, Real Life Design Studio

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Consumer Support

Consumer Support

GE Appliances Website

ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts

your questions, and so much more...

Schedule Service

ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

Real Life Design Studio

ge.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

Extended Warranties

ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires.

Parts and Accessories

ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Contact Us

ge.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park Louisville, KY 40225

Register Your Appliance

ge.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the preprinted registration card included in the packing material.

Printed in the United States

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Contents ge.com Owner’s ManualModel # Serial # 49-80361 11-05 JRIMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING IMPORTANT SAFETY NOTICESAFETY PRECAUTIONS Tips Care and Cleaning Operating Instructions Safety InstructionsCOOK MEAT AND POULTRY THOROUGHLY… Safety InstructionsSupport RADIANT SURFACE UNITS Safety InstructionsCleaning the glass cooktop section SELF-CLEANING UPPER OVEN CleaningOVEN LOWER OVEN DRAWER on some modelsCare and Cleaning Operating Instructions Safety Consumer Support Troubleshooting TipsAbout the radiant surface units InstructionsSafety Troubleshooting TipsInstructions Operating Instructions Care and Cleaning ConsumerUsing the surface units-Touch pad-controlled models Tips Care and CleaningConsumer Support Troubleshooting Surface Unit Cook SettingsTroubleshooting Tips Consumer Support Instructions Operating Instructions Care and CleaningPrecise Warm Feature SafetyUsing the surface units-Knob-controlled models Instructions SafetyTips Care and Cleaning Operating Consumer Support TroubleshootingTroubleshooting Tips Consumer Support Instructions Operating Instructions Care and CleaningUsing the Warming Zone on some models Using the oven controls Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips Care and Cleaning Oven Control, Clock and Timer Features and SettingsCare and Cleaning Troubleshooting Tips Consumer Support Oven Control, Clock and Timer Features and SettingsSafety Instructions Operating Instructions Preheating and Pan Placement Aluminum FoilBefore you begin… Angel food cakeCare and Cleaning Troubleshooting Tips Consumer Support How to Set the Upper Oven for BroilingInstructions Operating Broiling GuideUsing the timed baking and roasting features. on some models Safety Instructionsand Cleaning Operating Instructions Consumer Support Troubleshooting Tips CareUsing the probe. on some models How to Set the Upper Oven For Baking/Roasting When Using the ProbeYou can use the Kitchen Timer even though while using the probeUsing the clock, kitchen timer and control lockout Cleaning Operating InstructionsTo Set the Kitchen Timer To Reset the Kitchen TimerAdjust the upper oven thermostat-Do it yourself Troubleshooting TipsTo Adjust the Thermostat SafetyUsing the lower oven drawer. on some models Cleaning Operating Instructions SafetyWhen Using the Lower Oven Drawer Warm Setting Tips Care andUsing the convection oven. on some models and Cleaning TroubleshootingInstructions Operating Instructions CareTroubleshooting Tips Care and Cleaning How to Set the Upper Oven for Convection Baking or RoastingConvection Roast Cookware for Convection CookingUsing the timed features for convection cooking Safety InstructionsHow to Set a Delayed Start and Automatic Stop Convection Roasting Guide Using the convection ovenNever leave your probe inside the oven during a self-cleaning cycle Using the proofing and warming features Consumer Support Troubleshooting Tips Care andHow to Set the Upper Oven For Proofing on some models How to Set the Upper Oven For Warming on some modelsUsing the self-cleaning upper oven Cleaning Troubleshooting Tips Consumer SupportBefore a Clean Cycle How to Set the Upper Oven for CleaningAfter a Clean Cycle Operating Instructions SafetyHow to Delay the Start of Cleaning Special features of your oven control Operating Instructions12-Hour Shutdown Fahrenheit or Celsius Temperature SelectionConsumer Support Troubleshooting Tips Care and Cleaning Operating Instructions SafetyTone Volume possible volume levelsInstructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer SupportAuto Recipe Conversion Using the Sabbath feature Operating Instructions SafetyTroubleshooting Tips Care and Cleaning How to Exit the Sabbath FeatureCare and cleaning of the range Care and CleaningHow to Remove Protective Shipping Film and Packaging Tape Tips Consumer SupportCleaning Operating Instructions Safety Cleaning the Oven DoorLift-Off Oven Door Do not lift the door by the handleRemovable Lower Oven Drawer Pan NOTE Allow lower oven drawer to cool before removing panOperating Instructions Safety Care and CleaningTroubleshooting Oven Light Replacementand Cleaning Safety Instructions Operating Instructions CareOven Racks and Convection Roasting Rack Stainless Steel Surfaces on some modelsCleaning the glass cooktop Normal Daily Use CleaningBurned-On Residue Heavy, Burned-On ResidueGlass surface-potential for permanent damage Instructions Care andMetal Marks and Scratches Rubber-like SealBefore you call for service… ProblemPossible Causes What To DoSee the Adjust the oven thermostat-Do it yourself Removal instructions in the Care and cleaning of yourcleaning of your range section See the Broiling GuideOven not clean after a Oven will not self-cleanopen after a clean cycle See the Special features of your oven control section See the Range lockout or Control lockout sectionLower oven drawer or Drawer does not slideExcessive condensation GE Service Protection Plus Warranty Registration Department P.O. Box Louisville, KYGeneral Electric Company We’ll Cover Any Appliance. Anywhere. AnytimeFollow these three steps to protect your new appliance investment Model NumberSerial Number Dear CustomerCare and Cleaning Consumer SupportCare and Cleaning Operating InstructionsSafety Instructions Accessories Looking For Something More?GE’s innovative, self-cleanable porcelain-coated oven racks Heavy Duty Durable Able to be cleaned in a self-cleaning ovenGE Electric Range Warranty Safety Instructions Operating InstructionsGE Will Provide What GE Will Not CoverSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website