ONE Year Limited Warranty

Products to which this limited warranty applies

This limited warranty applies to the following models of your newly purchased Dimplex electric stove DS5598, SS5800PB, DS5804 and to newly purchased Dimplex fireplace surrounds (mantels) and trims. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.

Products excluded from this limited warranty

Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect the purchaser assumes the entire cost of all necessary servicing or repair.

What this limited warranty covers and for how long

Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product.

The limited 12 month warranty period also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by Dimplex or its authorized service representatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.

What you must do to get service under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 12 month limited warranty period you have the following rights:

THE ELECTRIC STOVE specifications

Dimplex, a well-respected brand in the field of electric heating solutions, has made significant strides with its electric stove offerings. Dimplex electric stoves are designed to combine modern technology with traditional aesthetics, providing not only efficient heating but also a pleasing focal point for any room.

One of the standout features of Dimplex electric stoves is their realistic flame effect. Utilizing innovative LED technology, these units simulate the appearance of real flames, creating a cozy ambiance without the hassle associated with traditional wood or gas stoves. The vibrant flames can often be adjusted in brightness and color, allowing users to customize their experience to suit their mood or decor.

In addition to the striking visual effects, Dimplex electric stoves are equipped with advanced heating technologies. Many models utilize patented Opti-Myst technology, which creates a three-dimensional, lifelike flame and smoke effect. This technology not only enhances the visual appeal, but it also incorporates water vapor, contributing to a more authentic fireplace atmosphere.

Beyond aesthetics, Dimplex electric stoves are lauded for their efficiency and safety. These stoves use electric heating elements, which provide quick and effective warmth with minimal energy consumption. Users can often expect instant heat output, a significant advantage over traditional heating methods that require time to warm up. Dimplex also prioritizes safety, with features like thermal cut-off, which automatically shuts off the stove should it overheat, ensuring peace of mind for those with children or pets in the home.

Another significant characteristic is the range of styles available. Dimplex offers models that mimic traditional cast iron designs, while others exhibit a more contemporary flair. This variety means that there is a Dimplex electric stove to complement any interior design, whether it be classic, modern, or somewhere in between.

Installation is also straightforward, as Dimplex electric stoves do not require venting or complex installation procedures. Most models simply plug into a standard electrical outlet, making them an immediate and convenient heating solution.

In summary, Dimplex electric stoves deliver an impressive combination of aesthetic charm, advanced heating technology, and user-friendly safety features, making them a popular choice for modern households looking to add warmth and style to their living spaces. Whether you are enjoying a quiet evening at home or entertaining guests, a Dimplex electric stove can provide both comfort and an inviting atmosphere.