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| Service |
Table 11: Oven Troubleshooting Chart |
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Oven Problem |
| Possible Causes and |
| Suggested Solutions | |
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“F” and a number appears in display and | This is a fault code. Press OFF to clear the display and stop beeping. | |
control beeps |
| Reset oven if necessary. If fault code remains and beep continues, record |
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| fault code, cancel oven and call authorized service technician. |
With a new range there is a strong odor | This is normal with a new range and will disappear after a few uses. Oper- | |
when oven is turned on |
| ating the |
Control does not react when the pad is |
| Be sure that pad is clean. Touch the center of the touchpad. Use the flat |
touched |
| part of your finger. |
Fan is not running during a convection |
| On some modes, the convection fan does not come on at the beginning of |
mode |
| the cycle. This is normal. If the fan is not running at the beginning of the |
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| cycle, wait 15 minutes and then check again. If the fan is still not running, |
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| call service. |
Fan turns off and on during the cycle |
| The convection fan turns off while the oven door is open. It resumes when |
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| the door is closed again. |
Warm air or steam escapes from oven |
| It is normal to see or feel steam or warm air escaping from the oven vent. |
vent |
| Do not block the vent. |
How to Obtain Service or Parts | To reach a service representative, see the contact information at the front of the | |
| manual. Please be prepared with the information printed on your product data | |
| plate when calling. | |
Product Data Plate | The data plate shows the model and serial number. Refer to the data plate on the | |
| appliance when requesting service. It is located on the frame near the drawer. |
Open the drawer to view it.
Statement of Limited Warranty
Standard Limited Warranty
Data Plate
Figure 8: Data Plate
The warranties provided by BSH Home Appliances Corp. in this Statement of Lim- ited Warranty apply only to the BSH Dual Fuel Freestanding Range ("Range") sold to you, the first using purchaser, provided that the Range was purchased (1) for your use and not for resale and (2) in the United States or Canada and is located in the country of purchase. As used in this Statement of Limited Warranty, the term "Date of Installation" shall refer to the earlier of the date the Range is installed or ten (10) business days after the date the Range is sold to the first using purchaser, the warranties stated herein apply only to the first using pur- chaser and are not transferable.
BSH warrants that its Range is free from defects in materials and workmanship for a period of twelve (12) months from the date of installation. During the warranty period, BSH or its authorized service center will repair or replace, at its sole option, any Range that proves to have been defective under conditions of normal use without charge. All removed parts and components shall become the property of BSH, at BSH's option. All replaced and/or repaired parts shall assume the iden-
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