Service

Table 11: Oven Troubleshooting Chart

 

 

Oven Problem

 

Possible Causes and

 

Suggested Solutions

 

 

“F” and a number appears in display and

This is a fault code. Press OFF to clear the display and stop beeping.

control beeps

 

Reset oven if necessary. If fault code remains and beep continues, record

 

 

fault code, cancel oven and call authorized service technician.

With a new range there is a strong odor

This is normal with a new range and will disappear after a few uses. Oper-

when oven is turned on

 

ating the self-clean cycle will also “burn-off” the smell more quickly.

Control does not react when the pad is

 

Be sure that pad is clean. Touch the center of the touchpad. Use the flat

touched

 

part of your finger.

Fan is not running during a convection

 

On some modes, the convection fan does not come on at the beginning of

mode

 

the cycle. This is normal. If the fan is not running at the beginning of the

 

 

cycle, wait 15 minutes and then check again. If the fan is still not running,

 

 

call service.

Fan turns off and on during the cycle

 

The convection fan turns off while the oven door is open. It resumes when

 

 

the door is closed again.

Warm air or steam escapes from oven

 

It is normal to see or feel steam or warm air escaping from the oven vent.

vent

 

Do not block the vent.

How to Obtain Service or Parts

To reach a service representative, see the contact information at the front of the

 

manual. Please be prepared with the information printed on your product data

 

plate when calling.

Product Data Plate

The data plate shows the model and serial number. Refer to the data plate on the

 

appliance when requesting service. It is located on the frame near the drawer.

Open the drawer to view it.

Statement of Limited Warranty

Standard Limited Warranty

Data Plate

Figure 8: Data Plate

The warranties provided by BSH Home Appliances Corp. in this Statement of Lim- ited Warranty apply only to the BSH Dual Fuel Freestanding Range ("Range") sold to you, the first using purchaser, provided that the Range was purchased (1) for your use and not for resale and (2) in the United States or Canada and is located in the country of purchase. As used in this Statement of Limited Warranty, the term "Date of Installation" shall refer to the earlier of the date the Range is installed or ten (10) business days after the date the Range is sold to the first using purchaser, the warranties stated herein apply only to the first using pur- chaser and are not transferable.

BSH warrants that its Range is free from defects in materials and workmanship for a period of twelve (12) months from the date of installation. During the warranty period, BSH or its authorized service center will repair or replace, at its sole option, any Range that proves to have been defective under conditions of normal use without charge. All removed parts and components shall become the property of BSH, at BSH's option. All replaced and/or repaired parts shall assume the iden-

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Siemens HG2425UC, HG2528UC manual Statement of Limited Warranty, How to Obtain Service or Parts, Product Data Plate

HG2528UC, HG2425UC specifications

Siemens has established a strong reputation in the kitchen appliance market, and their HG2425UC and HG2528UC series built-in ovens are no exception. These models represent a perfect blend of design, innovation, and functionality, catering to the modern home chef's needs and aesthetic preferences.

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Another notable characteristic is the Precision Temperature Control, which ensures even heat distribution throughout the cooking cavity. This feature is particularly beneficial for baking, as it prevents hot spots and ensures consistent results regardless of the dish being prepared. The ovens also come with a built-in timer and a digital display that provides useful information at a glance, helping users manage their cooking times effectively.

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