Service

The Oven

Table 11: Oven Troubleshooting Chart

Oven Problem

Possible Causes and

Suggested Solutions

 

 

 

The oven mode or temperature selected

The knob was turned too rapidly. Turn knob slower until correct wording or

or the numbers selected do not appear in

temperature appears. Review manual instructions when setting clock,

the display

timer, or Self-Clean.

 

 

Oven door is locked and will not release,

Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker

even after cooling

back on. The oven should reset itself and will be operable.

 

 

Oven is not heating

Check circuit breaker or fuse box to your house. Make sure there is proper

 

electrical power to the oven. Be sure oven temperature has been selected.

 

 

Oven is not cooking evenly

Adjust oven calibration if necessary (see “Change the Oven Temperature

 

Offset” on page 15). Refer to cooking charts for recommended rack posi-

 

tion.

 

 

Baking results are not as expected

Refer to cooking charts for recommended rack position. Check “Getting the

 

Most Out of Your Oven” on page 27 for tips and suggestions. Adjust oven

 

calibration if necessary (see “Change the Oven Temperature Offset” on

 

page 15).

 

 

Food takes longer to cook than expected

The oven is carefully calibrated to provide accurate results. However, the

 

temperature can be offset if food is consistently too brown or too light. See

 

“Change the Oven Temperature Offset” on page 15.

 

 

Food is overcooked

The oven is carefully calibrated to provide accurate results. However, the

 

temperature can be offset if food is consistently too brown or too light. See

 

“Change the Oven Temperature Offset” on page 15.

 

 

Convection Bake Results are not as

If the Automatic Convection Conversion Feature is turned off, the tempera-

expected

ture must be manually reduced by 25°F. If the feature is active, the temper-

 

ature is automatically adjusted. See “Turn Automatic Convection

 

Conversion ON or OFF” on page 17 for more information. Refer to cooking

 

charts and tips for rack positions, cooking times and pan selection. Adjust

 

oven calibration if necessary. See “Change the Oven Temperature Offset”

 

on page 15.

 

 

Oven temperature is too hot or too cold

The oven thermostat needs adjustment. See Oven Temperature Offset.

 

 

Oven light is not working properly

Replace or reinsert the light bulb if loose or defective. Touching the bulb

 

with fingers may cause the bulb to burn out.

 

 

Oven light will not turn off

Check for obstruction in oven door. Check to see if hinge is bent. When the

 

Sabbath feature is activated, the oven light will stay on or off (as selected

 

during set-up) during the entire Sabbath mode.

 

 

Cannot remove lens cover on light

There may be soil build-up around the lens cover. Wipe lens cover area

 

with a clean dry towel prior to attempting to remove the lens cover.

 

 

Oven will not Self-Clean properly

Allow the oven to cool before running Self-Clean. Always wipe out loose

 

soils or heavy spillovers before running Self-Clean. If oven is badly soiled,

 

set oven for a five-hour Self-Clean. See Preparing the Oven to Self-Clean.

 

 

Clock and timer are not working properly

Make sure there is electrical power to oven. See Clock and Timer sections.

 

 

Porcelain chips

When oven racks are removed and replaced, always tilt racks upward and

 

do not force them to avoid chipping the porcelain.

 

 

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Siemens HG2528UC, HG2425UC manual Service

HG2528UC, HG2425UC specifications

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