Troubleshooting

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

www.amana.com

Nothing will operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

■Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Is the main or regulator gas shutoff valve in the off position?

See Installation Instructions.

■Is the range properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions.

Surface burners will not operate

■Is the oven in self-clean?

Surface burners will not operate during self-clean cycle.

■Is the control knob set correctly? Push in knob before turning to a setting.

■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.

■Are the burner ports clogged?

See “Sealed Surface Burners” section.

Surface burner flames are uneven, yellow and/or noisy

■Are the burner ports clogged?

See “Sealed Surface Burners” section.

■On models with caps, are the burner caps positioned properly?

See “Sealed Surface Burners” section.

■Is propane gas being used?

The range may have been converted improperly. Contact a service technician or see cover for contact information.

Surface burner makes popping noises

■Is the burner wet? Let it dry.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

■Is the proper cookware being used?

Ideal cookware should have a flat bottom, straight sides and a well fitting lid, and the material should be of a medium to heavy thickness.

■Is the control knob set to the proper heat level? See “Cooktop Use” section.

■Is the range level?

Level the range. See the Installation Instructions.

Oven will not operate

■Is this the first time the oven has been used?

Turn on any one of the surface burner knobs to release air from the gas lines.

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

Oven burner flames are yellow or noisy

■Is propane gas being used?

The range may have been converted improperly. Contact a service technician or see cover for contact information.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section of the “Electronic Oven Controls” section.

Display shows messages

■Is the display showing a flashing time?

There has been a power failure. Clear the display. On some models, reset the clock, if needed. See “Clock” keypad feature in the “Feature Guide” section.

■Is the display showing a letter followed by a number? Depending on your model, press OFF/CANCEL, or CANCEL/ OFF to clear the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call for service. See cover for contact information.

■Is the display showing a flashing “PUSH?” or “PSH”?

See the “Start” keypad feature in the “Feature Guide” section.

Self-Cleaning cycle will not operate

■Is the oven door open?

Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “Timed Cooking” section.

■Has a self-clean cycle been run in the past 12 hours?

If a self-clean cycle has been run, or canceled after the oven has reached temperature, you will have to wait 12 hours to restart.