Bosch Appliances HGS7282UC manual How to Obtain Service or Parts, Product Data Plate

Page 42

Service

Table 12: Oven Troubleshooting Chart

Oven Problem

 

Possible Causes and

 

Suggested Solutions

 

 

 

 

 

Oven light will not turn off

 

Check for obstruction in oven door. Check to see if hinge is bent. When the

 

 

Sabbath feature is activated, the oven light will stay on or off (as selected

 

 

during set-up) during the entire Sabbath mode.

 

 

 

Cannot remove lens cover on light

 

There may be soil build-up around the lens cover. Wipe lens cover area

 

 

with a clean dry towel prior to attempting to remove the lens cover.

 

 

 

Oven will not Self-Clean properly

 

Allow the oven to cool before running Self-Clean. Always wipe out loose

 

 

soils or heavy spillovers before running Self-Clean. If oven is badly soiled,

 

 

set oven for a five-hour Self-Clean. See Preparing the Oven to Self-Clean.

 

 

Clock and timer are not working properly

Make sure there is electrical power to oven. See Clock and Timer sections.

 

 

 

Porcelain chips

 

When oven racks are removed and replaced, always tilt racks upward and

 

 

do not force them to avoid chipping the porcelain.

 

 

“F” and a number appears in display and

This is a fault code. Press Off to clear the display and stop beeping. Reset

control beeps

 

oven if necessary. If fault code remains and beep continues, record fault

 

 

code, cancel oven and call authorized service technician.

 

 

With a new range there is a strong odor

This is normal with a new range and will disappear after a few uses. Oper-

when oven is turned on

 

ating the self-clean cycle will also “burn-off” the smell more quickly.

 

 

 

Control does not react when the pad is

 

Be sure that pad is clean. Touch the center of the touchpad. Use the flat

touched

 

part of your finger.

 

 

 

Fan is not running during a convection

 

On some modes, the convection fan does not come on at the beginning of

mode

 

the cycle. This is normal. If the fan is not running at the beginning of the

 

 

cycle, wait 15 minutes and then check again. If the fan is still not running,

 

 

call service.

 

 

 

Fan turns off and on during the cycle

 

The convection fan turns off while the oven door is open. It resumes when

 

 

the door is closed again.

 

 

 

Fan is running during modes that don’t

 

On some models, the convection fan will run while the oven is preheating

use convection

 

for the bake mode. This is normal.

 

 

 

Warm air or steam escapes from oven

 

It is normal to see or feel steam or warm air escaping from the oven vent.

vent

 

Do not block the vent.

 

 

 

How to Obtain Service or Parts

To reach a service representative, see the contact information at the front of the

 

manual. Please be prepared with the information printed on your product data

 

plate when calling.

Product Data Plate

The data plate shows the model and serial number. Refer to the data plate on the

 

appliance when requesting service. It is located on the frame near the drawer.

 

Open the drawer to view it.

 

 

 

Data Plate

Figure 18: Data Plate

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Contents Use and Care Manual Table of Contents Important Safety Instruc- tions SafetyImportant Safety Instructions About This ManualWhat to do if YOU Smell GAS Child Safety Cleaning SafetyBurn Prevention Cookware Safety Tipping PrecautionsFood Safety Getting StartedSealed Gas Burners Parts and AccessoriesPart Burner CapsBurner Grates High Power BurnerDiffusion Burner Caps Electronic IgnitorExtension Oven Rack some mod- els Flat Oven RacksInserting Racks Into Oven Removing Flat Racks From OvenRemoving and Replacing Disassembly for cleaningReassembly Closed Position Back of RackOven Vent CleaningOven Bottom Automatic ShutoffControl Panel Self CleaningIndicators and Other Features Convection FanClock TimerSetting the Clock Control knob to change the time of day orTo access the Select Function menu Select Functions MenuChanging the Clock About the Sabbath Feature Setting the Sabbath Feature for the Oven Only Setting the Sabbath Feature for the Warming Drawer OnlyOperation Cooktop Before Using the Appliance for the First TimeSetting the Burner Heat Level About the CooktopSetting the Flame Size Setting the Cooking Mode TemperatureLighting the Burner during a Power Failure Operation OvenUsing the Timer Changing the Timer/sClearing the Timer/s Press Time once. Timer 1 flashes Using Timed or Delayed Cook CancellingUsing the Probe some ModelsWarming Drawer Specifi- cations Operation Warming Drawer some modelsAbout the Warming Drawer Parts KeyTurning on the Warming Drawer Getting the Most Out of Your AppliancePreheating Turning Off the Warming DrawerGetting the Most Out of Your Cooktop Cooktop Cooking GuideCookware Selection Guide Getting the Most Out of Your Oven Oven Cooking GuideProbe some models Baking PansPreheating the Oven Inserting the ProbeOven Cooking Modes Convection BakeFor Best Results For Best Results For Best Results Dehydrate Food Temperature Covered Uncovered Getting the Most Out Your Warming DrawerGeneral Tips Daily Cleaning Cleaning and MaintenanceCleaning Cooktop Cleaning GuidelinesBurner Cap and exterior finish Cleaning Oven Part RecommendationsSelf Cleaning the Oven Preparing the Oven for Self CleanSelf Clean Oven Maintenance MaintenanceCooktop Maintenance After Self-CleaningReplacing the Oven Door Replacing an Oven LightTroubleshooting Charts ServiceBefore Calling Service Cooktop Problem Possible Causes and Suggested SolutionsOven Problem Possible Causes Suggested Solutions OvenHow to Obtain Service or Parts Product Data PlateWarranty Exclusions WarrantyOut of Warranty Product Repair/Replace as Your Exclusive RemedyHow to Obtain Warranty Service Page Page
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