Product Warranty, Replacement Parts | West Bend Kettle instruction

PRODUCT WARRANTY

Appliance 1 Year Limited Warranty

Focus Electrics, LLC (“Focus Electrics”) warrants this appliance from failures in the material and workmanship for one (1) year from the date of original purchase with proof of purchase, provided the appliance is operated and maintained in conformity with the provided Instruction Manual. Any failed part of the appliance will be repaired or replaced without charge at Focus Electrics discretion. This warranty applies to indoor household use only.

This warranty does not cover any damage, including discoloration, to any non-stick surface of the appliance. This warranty is null and void, as determined solely by Focus Electrics if the appliance is damaged through accident, misuse, abuse, negligence, scratching, or if the appliance is altered in any way.

THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICUALR PURPOSE, PERFORMANCE, OR OTHERWISE, WHICH ARE HERBY EXCLUDED. IN NO EVENT SHALL FOCUS ELECTRICS, LLC BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, FORSEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN CONNECTION WITH ITS APPLIANCE.

If you think the appliance has failed or requires service within its warranty period, please contact the Focus Electrics Customer Service Department at (866) 290 –1851 or e-mail us at service@focuselectrics.com. Return shipping fees are non-refundable. A receipt proving original purchase date will be required for all warranty claims. Hand-written receipts are not accepted. Focus Electrics, LLC is not responsible for returns lost in transit.

Valid only in USA and Canada

REPLACEMENT PARTS

Replacement parts, if available, may be ordered directly from Focus Electrics, LLC online at www.focuselectrics.com. Or you may call or e-mail the service department at the number/e- mail address listed above, or by writing to us at:

Focus Electrics, LLC

Attn: Customer Service

P. O. Box 2780

West Bend, WI 53095

Be sure to include the catalog/model number of your appliance (located on the bottom/back of the unit) and a description and quantity of the part you wish to order. Along with this include your name, mailing address, Visa/MasterCard number, expiration date and the name as it appears on the card. Checks can be made payable to Focus Electrics, LLC. Call Customer Service to obtain purchase amount. Your state’s sales tax and a shipping/processing fee will be added to your total charge. Please allow two (2) weeks for delivery.

This manual contains important and helpful information regarding the safe use and care of your new Focus Electrics, LLC product. For future reference, attach dated sales receipt for warranty proof of purchase and record the following information:

Date purchased or received as gift:_________________________________________________________

Where purchased and price, if known:_______________________________________________________

Item number and Date Code (shown bottom/back of product)_____________________________________

L5697

09/07

West Bend, a Brand of Focus Electrics, LLC.

Printed in China