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7.You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or work- manship. Electrolux is not liable in the following situations (which are not ex- haustive):
a)the Appliance is damaged by:
–accident
–misuse or abuse, including failure to properly maintain or service
–normal wear and tear
–power surges, electrical storm damage or incorrect power sup- ply
–incomplete or improper installa- tion
–incorrect, improper or inappropri- ate operation
–insect or vermin infestation
–failure to comply with any addi- tional instructions supplied with the Appliance;
b)the Appliance is modified without authority from Electrolux in writing;
c)the Appliance’s serial number or warranty seal has been removed or defaced;
d)the Appliance was serviced or re- paired by anyone other than Elec- trolux, an authorised repairer or ASC.
8.This warranty, the contract to which it relates and the relationship between you and Electrolux are governed by the law applicable where the Appliance was purchased. Where the Appliance was purchased in New Zealand for business purposes the Consumer Guarantee Act does not apply.
9.To the extent permitted by law, Electro- lux excludes all warranties and liabilities (other than as contained in this docu- ment) including liability for any loss or damage whether direct or indirect aris- ing from your purchase, use or non use of the Appliance.
10.For Appliances and services provided by Electrolux in Australia, the Applian- ces come with a guarantee by Electro- lux that cannot be excluded under the Australian Consumer Law. You are en- titled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or re- placed if the Appliance fails to be of ac- ceptable quality and the failure does not amount to a major failure. The ben- efits to you given by this warranty are in addition to your other rights and rem- edies under a law in relation to the Ap- pliances or services to which the war- ranty relates.
11.At all times during the Warranty Period, Electrolux shall, at its discretion, deter- mine whether repair, replacement or re- fund will apply if an Appliance has a val- id warranty claim applicable to it.
12.For Appliances and services provided by Electrolux in New Zealand, the Ap- pliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act.
13.To enquire about claiming under this warranty, please follow these steps:
a)carefully check the operating in- structions, user manual and the terms of this warranty;
b)have the model and serial number of the Appliance available;
c)have the proof of purchase (eg an invoice) available;
d)telephone the numbers shown be- low.
14.You accept that if you make a warranty claim, Electrolux and its ASC may ex- change information in relation to you to enable Electrolux to meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in point 13 above have been
followed.