T R O U B L E S H O O T I N G
1If you are unable to close the lid:
•Check that the open/close knob is set to “Open” position.
•Push the knob down and turn.
2If the One Pot was accidentally heated under pressure with no liquid inside:
•Call
3If the visual locking indicator is raised and no steam escapes from the steam vent during cooking:
•This is perfectly normal during the first few minutes.
•If the situation persists, check that:
•The heat source is hot enough; if not, turn it up.
•There is enough liquid in the pan.
•The open/close knob is set to “Close” position.
•The lid seal is clean, properly fitted and in good condition, and that the pan rim is undamaged.
•The central unit is correctly screwed on.
•If the problem persists in spite of all these checks: turn the open/close knob to the “Steam” position, then to the “Open” position and open. Perform a maintenance check on the One Pot. (See Care & Cleaning.)
4If steam escapes around the central unit on the lid, check that:
•The central unit is correctly screwed on.
•If the problem persists, perform a maintenance check on the One Pot. (See Care & Cleaning.)
5If steam escapes around the lid, check that:
•The lid is closed correctly.
•The lid seal is correctly positioned.
•The seal is in good condition; replace if necessary.
•The lid, seal and pan are all clean.
•The rim of the pan is in good condition.
6If you are unable to open the lid:
•Switch off the heat source.
•Set the open/close knob to “Steam” position.
•If nothing escapes and you are still unable to open the lid:
•Allow the quick pot to cool down naturally and the try turning the open/close knob several times the “Open” position.
•Once open, empty the pot and perform a maintenance check on the One Pot (See Care & Cleaning.)
7If one of the safety systems is activated:
Safety valve:
•Switch off the heat source.
•Let the quick cooker cool down.
•Open.
•Perform a maintenance check on the One Pot. (See Care & Cleaning.) Seal:
•Switch off the heat source.
•Let the quick cooker cool down.
•Open.
•Contact All- Clad Customer Service (see warranty on page 12).
8If food is burnt or uncooked, check:
•The cooking time.
•The power of the heat source and lower/increase if needed.
•That the open/close knob is set correctly (in the "Open" position).
•The quantity of liquid : add more liquid to the recipe and /or stir once during cooking. If food has burnt onto the interior of the quick cooker :
•Leave the pan to soak for a while before washing.
•Never clean with bleach or other chlorinated products.
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