Troubleshooting, De-Scaling, Storage | Keurig Ultra B50 instruction

The Brewer should be de-scaled every 6 months to ensure optimal performance. It is

Step 3: Repeat the brew process until the Water Reservoir is empty, pouring the

SECTION 4

TROUBLESHOOTING

possible for calcium deposits to build up faster, making it necessary to de-scale more often.

6:15AM

DE-SCALE

This Brewer is equipped with sensors to detect when scale buildup is interfering with the performance of the Brewer. When this is detected, 'DE-SCALE' will be displayed on the LCD Control Center.

contents of the cup into the sink after each cycle. Remember to open and close the lid between each cycle so the cup sizes will flash.

Step 4: Rinse the Water Reservoir thoroughly and fill with fresh water.

Step 5: Now let the Brewer stand for 4 hours while still on.

c. RINSE

Step 1: Ensure the Water Reservoir is filled

with fresh water.

Step 2: Place a ceramic cup on the Drip Tray

and run a regular brew cycle. Pour the

contents of the cup into the sink.

SITUATION

Brewer Does Not Have Power

Brewer will not brew when used for the first time

SOLUTION

•Plug Brewer into an independent outlet.

•Check to be sure that it is plugged in securely.

•Plug into a different outlet.

•Reset circuit breaker if necessary.

•Make sure that the Power Button has been turned on and is illuminated.

•The Brewer must be primed for use by filling the internal hot water tank before the first brew. ‘PRIME’ will be displayed on the LCD Control Center (refer to page 6).

•If Brewer is cold/frozen, wait for two hours for it to reach room temperature.

You should promptly de-scale if ‘DE-SCALE’ is displayed on the LCD Control Center. Properly follow the de-scaling procedure described below.

NOTE: The Brewer will continue to function even when 'DE-SCALE' is displayed.

However, if you do not de-scale soon after it is displayed, continued scale build-up could damage the Brewer. If this occurs, 'DE-SCALE' will begin to blink to alert you to the potential damage to the Brewer if you do not de-scale immediately.

De-Scaling

a. PREPARE

Step 1: Make sure you have at least 48

ounces of undiluted white vinegar on hand.

You will also need an empty sink and a

ceramic cup (do not use a paper cup.)

Step 2: Empty the water in the Water

Reservoir.

b. FILL AND CLEAN

Step 1: Pour the vinegar into the Water

Reservoir and fill it to the top edge of the

clear viewing area.

Step 2: Place a ceramic cup in the Drip Tray

and run a brew cycle. DO NOT USE A

K-CUP®portion pack just press the Large

Cup Button. Pour the contents of the cup

Step 3: Repeat brew process until the Water

Reservoir is empty.

Step 4: You may need to perform additional

rinse cycles if you notice any residual taste.

NOTE: If 'DE-SCALE' is still displayed on

the LCD Control Center after completing the

procedure, repeat the de-scaling

procedure above.

Storage

Empty the Water Reservoir before storing and take care to ensure that you store your Brewer in a safe and frost free environment. Please be sure to store your Brewer in its upright position to avoid water leakage from the inner tank. If you store the Brewer in a cold environment, you run the risk of water freezing inside the Brewer and causing damage. When you pre- pare to use it after storage, we recommend rinsing the Water Reservoir with fresh water and running three cleansing brews without a K-Cup.

If you plan to move your Brewer to a different location, turn the Brewer off, unplug it and empty the Water Reservoir. If your Brewer has been in an environment below freezing, please be sure to let it warm to room temperature for 2 hours before using.

Brewer will not brew

Brewing a partial cup

The time is not displayed on the LCD Message Center

My brewer shuts off automatically

•After placing the K-Cup®portion pack in the K-Cup Holder, make sure that the Handle is pushed down securely and the LCD Control Center changes from ‘READY’ to ‘BREW’, then press either the Large Cup or Small Cup Button.

•If the LCD Control Center indicates ‘ADD WATER’, add water to Water Reservoir or make sure the Water Reservoir is seated

properly in its base.

•If the LCD Control Center indicates ‘ADD WATER’ even after refilling, contact Customer Service at 1-866-901-BREW (2739).

•The Exit Needle may be clogged. (refer to page 11).

•Clean K-Cup Holder if necessary and rinse under faucet. (refer to page 11).

•The Water Reservoir may have been removed during brewing. Replace the Water Reservoir and perform a cleansing brew.

•If the LCD Control Center indicates ‘DE-SCALE’, descale the Brewer (refer to page 11).

•If you have repeated the descale procedure on your Brewer two times and the message is still displayed, contact Customer Service at 1-866-901-BREW (2739).

•The time will not be displayed on the LCD unless you have set it.

To set the clock, follow the procedure on Page 9.

•If power is interrupted to the Brewer, you will need to set the clock again using the procedure on page 9.

•Check to make sure that the Auto Off Timer and/or On/Off Time features have not been set. To do this, press the black button below 'MENU' and scroll through the programming options. 'OFF' should be displayed for Auto Off Timer and On/Off. If 'OFF' is not displayed, follow directions on pages 9-10 to reset.

into the sink.

If any problems persist, contact Customer Service at 1-866-901-BREW (2739).