Keurig B31 manual Troubleshooting

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SECTION 6 Troubleshooting

SITUATION

Brewer does not have power

Brewer will not brew when used for the first time

Brewer will not brew

SOLUTION

Make sure the Power Button is pressed. The Add Water Indicator should flash blue after pushing the Power Button.

Plug Brewer into an independent outlet.

Check to be sure that it is plugged in securely.

Plug into a different outlet.

Reset your home’s circuit breaker if necessary.

Brewer may be cold or frozen. Let Brewer rest at room temperature for at least 2 hours before powering on.

Make sure the Brewer has power (see above).

Press the Power Button. If the Add Water Indicator flashes blue, add water and attempt to brew. If the Add Water Indicator does not flash blue, make sure the Brewer has power (see above). If the Brewer still does not operate, contact Customer Service.

If the BREW Button flashes red longer than 3 minutes, contact Customer Service.

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Contents Using Your Brewer Important Safeguards Safe Operation & Use Do not Open Table of Contents For replacement parts, please call 1.866.901.BREW Helpful Hints Buttons & Indicators Initial Cleansing & First Brew Set-up & OperationFill the Cold Water Reservoir to the desired fill Set-up & Operation Min Cleaning External Parts Cleaning & MaintenanceCleaning the K-CupPortion Pack Holder Assembly Page Cleaning the Cold Water Reservoir Storing the Power CordEmptying the Internal Hot Water Tank StorageService De-Scaling Your BrewerTroubleshooting Situation Solution Warranty Limited One Year WarrantyFor Household USE only
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