Regency I31-NG3 Trouble Shooting Regency GAS Space Heater, Symptom Probablecause Correctiveaction

Models: I31-NG3 I31-LPG3

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MAINTENANCE

TROUBLE SHOOTING REGENCY GAS SPACE HEATER

 

 

 

SYMPTOM

 

PROBABLECAUSE

CORRECTIVEACTION

 

 

 

 

 

 

 

 

 

 

1)

Thin black coating [soot]forms on view-

a)

Incorrect gas pressure

Check and correct gas pressure if sooting

 

 

 

 

ing glass.

b)

Not enough combustion

continues open aeration shutter on burner.

 

 

 

 

 

 

air

Note: To clean glass, remove and wipe with

 

 

 

 

 

 

 

cloth or paper towel

 

 

 

 

 

 

 

 

 

 

2)

A change in flame appearance or burn-

a)

A change in gas pressure

Check gas pressure.

 

 

 

 

er operations

b)

Carbon dirt or lint

Clean out carbon, spider webs, lint etc. from

 

 

 

 

 

 

 

burner area.

 

 

 

 

 

 

 

 

 

 

3)

No air flow

a)

Fan failure

Check and replace fan assembly

 

 

 

 

 

 

 

Check and replace fan switch

 

 

 

 

 

 

 

Check and replace thermodisc

 

 

 

 

 

 

 

 

 

 

4)

Burners will not light.

a)

Pilot flame out

Relight [follow lighting procedure completely]

 

 

 

 

 

b) Control knob on pilot

Adjust pilot.

 

 

 

 

 

c)

Low voltage from Thermopile.

Thermopile, check and replace if faulty

 

 

 

 

 

 

*280mil volts on pilot

 

 

 

 

 

 

 

*120mil volts when main burner is on

 

 

 

 

 

 

 

 

 

 

5)

Pilot goes out.

a)

Check thermocouple voltage

Replace thermocouple.

 

 

 

 

 

 

 

 

 

SERVICE SHOULD BE CARRIED OUT BY AUTHORIZED PERSONNEL ONLY

ABNORMALOPERATION

If main burner does not light but pilot stays on, shut down heater and contact your dealer. If excessive carbon on logs or glass contact your dealer for service.

THE MAJOR CAUSE OF

OPERATING PROBLEMS WITH GAS HEATERS IS IMPROPER GAS PRESSURE

Such problems as changes in flame col- our or configuration, burner outages, in- termittent operations, changes in heat output, excessive burner noise, are nearly always the result of changes in gas pres- sure or improper gas pressure at time of installation.

THE MOSTIMPORTANTITEMTO CHECK DURING THE INSTALLATION AND THE FIRST THING TO CHECK WHEN PROB- LEMS OCCUR IS GAS PRESSURE.

CHECK DATA PLATE FOR COR- RECT PRESSURE SETTINGS

INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COV- ERED BY WARRANTY, A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES

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Regency I31-3 Gas Fireplace Inbuilt

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Regency I31-NG3, I31-LPG3 Trouble Shooting Regency GAS Space Heater, Symptom Probablecause Correctiveaction