Troubleshooting

	PROBLEM	SOLUTION:

	Brewer does not have	Plug brewer into an independent outlet..
	power..
	power..	Make sure the brewer is securely plugged in..
		Make sure the brewer is securely plugged in..

		Plug into a different outlet..

		Reset your home’s circuit breaker..

		Confirm the power has been turned on and the brew and
		hot water indicators are flashing..

	Brewer will not brew..	Turn off and unplug the brewer for 30 seconds or more..
		When you plug the brewer back in, be sure to turn the
		power back on..

		If the Add Water indicator is illuminated, check to make sure
		the water reservoir is properly filled.. If not add desired
		amount of water (6 to 10 ounces)..

		Make sure water has fully drained from the water reservoir
		into the brewer by lifting the brewing head..

		Make sure the water filter compartment cover is securely in
		place by turning clockwise to close tightly..

		The exit needle may be clogged (see page 14)..

		If the Add Water indicator is illuminated even after adding 6
		to 10 ounces of water to the water reservoir and water has
		fully drained into the brewer, contact Customer Service at
		1-800-472-7606..

	Chlorine or mineral	Consider using bottled water, filtered water or the Cuisinart
	taste in coffee..	Charcoal Water Filer..

	Doesn’t brew a full cup..	Water may not have fully drained from the water reservoir
		into the brewer.. Check to see if there is water remaining in
		the reservoir.. If there is, lift the brewing head to drain water
		into the brewer..

		Turn off and unplug the brewer for 30 seconds or more..
		When you plug the brewer back in, be sure to turn the
		power back on..

		The exit needle may be clogged (see page 14)..

		Clean the K-Cup®holder brewing chamber (refer to
		“Cleaning & Maintenance” page 13)..

		De-scale the brewer (refer to page 14)..

		If you have repeated the de-scaling procedure two times
		and it is still brewing only a partial cup, contact Customer
		Service at 1-800-472-7606..

	Coffee is too weak or	Consider brewing a smaller cup size or try an Extra Bold
	watery..	K-Cup®.. It has 30% more ground coffee in each portion
		pack..

WARRANTY

LIMITED THREE-YEAR WARRANTY

We warrant that this Cuisinart product will be free of defects in materials or workmanship under normal home use for 3 years from the date of original purchase. This warranty covers manufacturer’s defects including mechanical and electrical defects. It does not cover damage from consumer abuse, unauthorized repairs or modifications, theft, misuse, or damage due to transportation or environmental conditions.

Products with removed or altered identification numbers will not be covered. This warranty is not available to retailers or other commercial purchasers or owners. If your Cuisinart product should prove to be defective within the warranty period, we will repair it or replace it if necessary. For warranty purposes, please register your product online at www.cuisinart.ca to facilitate verification of the date of original purchase and keep your original receipt for the duration of the limited warranty. This warranty excludes damage caused by accident, misuse or abuse, including damage caused by overheating, and it does not apply to scratches, stains, discolouration or other damage to external or internal surfaces that does not impair the functional utility of the product. This warranty also expressly excludes all incidental or consequential damages.

Your Cuisinart product has been manufactured to the strictest specifications and has been designed for use only in 120 volt outlets and only with authorized accessories and replacement parts. This warranty expressly excludes any defects or damages caused by attempted use of this unit with a converter, as well as use with accessories, replacement parts or repair service other than those authorized by Cuisinart.

If the appliance should become defective within the warranty period, do not return the appliance to the store. Please contact our Customer Service Centre:

Toll-free phone number: 1-800-472-7606

Address: Cuisinart Canada 100 Conair Parkway Woodbridge, Ont. L4H 0L2

Email: consumer_Canada@conair.com

Model: SS-300C

To facilitate the speed and accuracy of your return, please enclose:

•$10.00 for shipping and handling of the product

(cheque or money order)

•Return address and phone number

•Description of the product defect

•Product date code*/copy of original proof of purchase

•Any other information pertinent to the product’s return

*Product date code can be found on the underside of the base of the product. The product date code is a 4 or 5 digit number. Example, 90630 would designate year, month & day (2009, June 30th).

Note: We recommend you use a traceable, insured delivery service for added protection. Cuisinart will not be held responsible for in-transit damage or for packages that are not delivered to us. To order replacement parts or accessories, call our Customer Service Centre at 1-800-472-7606. For more information, please visit our website at www.cuisinart.ca.