Troubleshooting

		TROUBLESHOOTING

SYMPTOM	LIKELY CAUSE	REMEDY

Machine doesn’t turn on	• The plug is incorrectly	• Plug in again
	positioned in the
	electrical outlet
	• The machine is not	• Turn the switch ON
	switched on

Display lights are not on	• The machine is not	• Turn the switch ON
	switched on

Fan is working but there	• Heating system is out	• Turn the machine OFF and
is no heat	of order	contact the nearest service
		center

Heater is working but	• The fan is out of order	• Turn the machine OFF and
the fan is not working		contact the nearest service
		center
	• Foreign material is stuck	• Remove the foreign material
	on the fan

Not dehydrating	• Too much food on the tray	• Reduce the food quantity
	• Food is overlapped on	• Evenly spread the food
	the tray	quantity
	• The fan is slow	• Turn the machine off and
		contact the nearest service
		center

Water drops on the door	• Too much food on the tray	• Reduce the food quantity
	• The food contains too	• Reduce the food quantity and
	much water	increase the dehydration time

Over heating or little	• Temperature control	• Turn the machine off and
heating	system is not working	contact the nearest service
	properly	center

Foods are not evenly	• The thickness of the food	• Evenly slice the food
dehydrated	is not even	• Reduce the food on the tray
	• There is too much food	• Choose the correct tray
	on the tray

Abnormal Sound from	• The fan is out of order	• Turn the machine off and
the fan		contact the nearest service
		center