Kenmore 790.9634 manual You Call

Before

You Call

Solutions to Common

Problems

Before

you

call

for

service,

review

the

following

list.

It

may save

you

time

&

expense.

The

list

includes

common

occurrences

(shown

in

bold)

that

are

not

the

result

of defective

workmanship

or materials

in

this appliance.

The

possible

corrections

to

these

problems

are

provided

with

the

problem

listed:

Range

is

not

level

-

(1)

Poor

installation.

Place

oven

rack

in

Oven

smokes

excessively

during

broiling

- (1) Control(s)

not

center

of

oven.

Place

a

level

on

the

oven

rack.

Adjust

leveling

set

properly.

Follow

Broil

instructions

under

Setting

Oven

legs

at

base

of

range

until

the

oven

rack

is

level.

(2)

Be

sure

Controls.

(2) Make sure oven door

is

opened

to

broil

stop

floor

is

level,

strong

&

stable

enough

to

adequately

support

position.

(3)

Meat

too

close

to

the broil

element.

Reposition

the

range.

(3)

If floor

is

sagging

or

sloping,

contact

a

carpenter

to

broil

rack

to provide

proper

clearance

between

the

meat

&

the

correct

the

situation.

(4)

Kitchen

cabinet

alignment

may

make

element.

Preheat

the

broil

element

for

searing.

(4)

Meat

not

range

appear

not

level.

Be

sure

cabinets

are

square

&

have

properly

prepared.

Remove

excess

fat

from

meat.

Cut

fatty

sufficient

room

for

range

clearance.

edges

to

prevent

curling,

but

do not cut into lean.

(5)

Insert

on

Cannot

move

appliance

easily,

Appliance

must

be

accessible

broiler

pan

wrong

side

up

& grease

not

draining.

Always place

for

service

-

(1)

Cabinets

not

square

or

are

built

in

too

tightly.

grid on the broiler pan with ribs up & slots down to allow grease

to drip into pan (some models). (6) Grease has built up on oven

Contact

builder

or

installer

to

make

appliance

accessible.

(2)

surfaces.

Regular

cleaning

is

necessary

when

broiling

Carpet

interferes

with

range.

Provide

sufficient

space

so

range

frequently.

Old grease

or

food

spatters

cause

excessive

can be lifted over carpet.

smoking.

Surface

element

too

hot

or

not hot enoucLb_h-

Incorrect

control

Poor

baking

results - Many factors affect baking results. Make

setting.

Be

sure

the

correct

control

is

ON

for

the

element

to

be

sure the proper oven rack position is used. Center food in the

used.

oven & space pans to allow air to circulate. Allow the oven to

Surface

element

does

not

heat

- (1)

Lightweight

or warped

preheat

to

the

set

temperature

before

placing

food

in

the

oven.

pans

used.

Use only

flat,

evenly

balanced,

medium or

Try

adjusting

the

recipe's

recommended

temperature

or

baking

heavyweight

cookware.

Flat

pans heat

better

than

warped

time.

If you

feel

the

oven

is

too

hot

or cool,

see

Adjusting

Your

pans.

Cookware

materials

and

weight

of

the

material affect

Oven

Temperature

in

this

Use

&

Care Manual.

heating.

Heavy

&

medium-weight

pans

heat

evenly.

Because

Soil

not

completely

removed

after

Self-Cleaning

cycle

-

lightweight

pans

heat

unevenly,

foods

may

burn

easily.

(2)

No

Failure to clean bottom, front top of oven, frame of oven or door

power

to

the

appliance.

Check

steps

under

"Entire

Appliance

area outside oven seal. These areas are not in the Self-

Does

Not

Operate"

in

this

checklist.

(3)

Incorrect

control

Cleaning area, but get hot enough to burn on residue. Clean

setting.

Make

sure

the

correct

control

is

ON

for

the

surface

element

to

be

used.

these

areas

before

the

Self-Cleaning

cycle

is

started.

Burned-

Entire

appliance

does

not

operate

= (1)

The

time

of

day

is

not

on residue can be cleaned with a stiff nylon brush and water or

a nylon

scrubber.

Be

careful

not to damage the oven gasket.

set. The time of day must first be set in order to operate the

oven.

See

"To

Set

the

Clock"

in the

Setting

Oven

Controls

Self-Cleaning

cycle

does

not

work

- (1) Oven

control

not set

section.(2)

Make

sure

cord/plug

is

plugged

correctly

into

outlet.

properly.

Follow

instructions

under

Self-Cleaning.

(2)

Self-

(3)

Service

wiring

is

not

complete.

Call

1-800=4=MY=HOME®

Cleaning

cycle

was

interrupted.

Follow

steps

under

"Stopping

or Interrupting

a

Self-Cleaning

Cycle"

under

Self-Cleaning.

for

assistance

(See back cover). (4) Electrical power outage.

Check house lights to be sure. Call your local electric company

Metal

marks

(Ceramic

Cooktop

models)

- Sliding

or

scraping

for

service.

of metal utensils on cooktop surface. Do not slide metal

Oven

does

not

operate

- Be

sure

the

oven

controls

are

set

utensils

on

cooktop

surface.

Use

a

ceramic-glass

cooktop

properly

for the

desired

function.

See

Setting

Oven

Controls

in

cleaning creme to remove the marks. See "Cooktop Cleaning

this

Use

&

Care

Manual

or

read

the

instructions

"Entire

and

Maintenance"

in

the

Care

& Cleaning

section.

appliance

does

not

operate"

in

this

checklist.

Scratches

or

abrasions

on

cooktop

surface

(Ceramic

Oven

light

does

not

work

(some

models)

- Replace

or

tighten

Cooktop

models)

- (1)

Coarse

particles

such

as

salt

or

sand

bulb.

See

Changing

Oven

Light

section

in this

Use

& Care

Manual.

between

cooktop

and

utensils

can

cause

scratches.

Be

sure

Oven

control

beeps

and

displays

any

"F"

code

error

(_for

cooktop surface and bottoms of utensils are clean before

usage.

Small

scratches

do

not

affect

cooking

and

will

become

example

FII)

-

Electronic

control

has

detected

a

fault

less

visible

with

time.

(2)

Cleaning

materials

not

recommended

condition.

Press

CLEAR/OFF

to

clear

the

display

&

stop

for

ceramic-glass

cooktop

have been used. See "Cooktop

beeping.

Reprogram

oven.

If fault

recurs,

record

fault

number.

Cleaning

& Maintenance."

(3)

Cookware

with

rough

bottom

has

Press

CLEAR/OFF

&

call 1-800-4=MY-HOME®

for

assistance

been

used.

Use

smooth,

flat-bottomed

cookware.

(See

back

cover).

Flames

inside

oven

or

smoking

from

oven

vent

= Excessive

Brown

streaks

or

specks

on

cooktop

surface

(Ceramic

spillovers

in oven.

For

example

this

will

happen

for

pie

Cooktop

models)

- Boilovers

are

cooked

onto

surface.

Use

razor

blade

scraper

to

remove

soil.

See

"Cooktop

Cleaning and

spillovers

or

large

amounts

of

grease

left on

the

oven

bottom.

Maintenance"

in the

Care

&

Cleaning

section.

Wipe

up

excessive

spillovers

before

starting

oven.

If flames

or

excessive

smoke

are

present

see

"Broiling"

in

the

Setting

Areas

of

discoloration

with

metallic

sheen

(Ceramic

Cooktop

Oven

Controls

section.

models)

-

Mineral

deposits

from

water

and

food.

Remove

using

a ceramic-glass

cooktop

cleaning

creme.

Use

cookware

with

clean,

dry

bottoms.

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