Kenmore kenmore manual ICE & Water

Page 40

TROUBLESHOOTING GUIDE

ICE & WATER

Problem

Possible Causes

Solutions

Icemaker is not

Refrigerator was recently installed or

It may take up to 24 hours for each compartment to

making ice.

icemaker recently connected.

reach the desired temperature and for the icemaker to

 

 

begin making ice.

 

Icemaker not turned on.

Locate the icemaker ON/OFF switch and confirm that

 

 

it is in the ON (I) position.

 

 

 

 

The ice detecting sensor is obstructed.

Foreign substances or frost on the ice-detecting sensor

 

 

can interrupt ice production. Make sure that the sensor

 

 

area is clean at all times for proper operation.

 

The refrigerator is not connected to

Connect refrigerator to the water supply and turn the

 

a water supply or the supply shutoff

water shutoff valve fully open.

 

valve is not turned on.

 

 

Icemaker shutoff (arm or sensor)

If your icemaker is equipped with an ice shutoff arm,

 

obstructed.

make sure that the arm moves freely. If your icemaker

 

 

is equipped with the electronic ice shutoff sensor,

 

 

make sure that there is a clear path between the two

 

 

sensors.

 

Reverse osmosis water filtration

Reverse osmosis filtration systems can reduce the

 

system is connected to your cold

water pressure below the minimum amount and result

 

water supply.

in icemaker issues. (Refer to the Water Pressure

 

 

section.)

Not dispensing water.

New installation or water line recently

Dispense 2.5 gallons of water (flush for approximately

 

connected.

5 minutes) to remove trapped air and contaminates

 

 

from the system. Do not dispense the entire 2.5

 

 

gallon amount continuously. Depress and release the

 

 

dispenser pad for cycles of 30 seconds ON and 60

 

 

seconds OFF.

 

The dispenser panel is locked.

Press and hold the Lock button for three seconds to

 

 

unlock the control panel and dispenser.

 

The dispenser is not set for water

The dispenser can be set for ice or water. Make

 

dispensing.

certain that the control panel is set for the proper

 

 

operation. Press the Ice/Water Select button on the

 

 

control panel.

 

Refrigerator or freezer doors are not

Water will not dispense if any of the refrigerator

 

closed properly.

doors are left open.

 

Water filter has been recently

After the water filter is replaced, dispense 2.5 gallons

 

removed or replaced.

of water (flush for approximately 5 minutes) to remove

 

 

trapped air and contaminates from the system. Do not

 

 

dispense the entire 2.5 gallon amount continuously.

 

 

Depress and release the dispenser pad for cycles of

 

 

30 seconds ON and 60 seconds OFF.

 

Tubing connecting refrigerator to

The tubing can kink when the refrigerator is moved

 

house supply valve is kinked.

during installation or cleaning resulting in reduced

 

 

water flow. Straighten or repair the water supply line

 

 

and arrange it to prevent future kinks.

 

The house water supply is not

Connect refrigerator to the water supply and turn the

 

connected, the valve is not turned on

water shutoff valve fully open.

 

fully, or the valve is clogged.

If the problem persists, it may be necessary to contact

 

 

 

 

a plumber.

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Contents Bottom Freezer Refrigerator Table of Contents Warranty Disclaimer of implied warranties limitation of remediesFast help by phone we call it Rapid Resolution Sears Installation ServiceProtection Agreements Product RecordImportant Safety Instructions Read all instructions before using this applianceBefore YOU Throw Away Your OLD Refrigerator Or Freezer Take off the doorsCFC/HCFC Disposal Electrical & Grounding RequirementsTo Connect Electricity Recommended Grounding MethodParts and Features Fixed Door Bins Water Tank CoverRefrigerator Installation Unpacking Your RefrigeratorBase Grille Installation InstallationPrior to USE To remove the base grilleHOW to Remove Refrigerator Door Handle Removing Refrigerator HandleAllen Wrench Replacing Refrigerator Door HandleHOW to Remove Freezer Door Handle HOW to Replace Freezer Door HandleRemoving Freezer Drawer Handle Replacing Freezer Drawer HandleTo remove the left refrigerator door Removing and Replacing Refrigerator DoorsTo remove the right refrigerator door Reinstalling the Refrigerator Door Left Door Lower the door onto middle hinge pin⅝ in mm Right DoorHOW to Remove the Freezer Drawer HOW to Replace the Freezer Drawer Leveling Leveling and Door AlignmentDoor Alignment Setting the Controls Using Your RefrigeratorAirflow Door Alarm Temperature Mode Switch Function F -CDemo Mode For Store Use Only Articulating MullionIN-DOOR ICE BIN Automatic Icemaker Icemaker Power Switch Ice-detecting SensorPersonal Injury Hazard When YOU should SET the Icemaker Power Switch to OFF O Automatic IcemakerNormal Sounds YOU MAY Hear OFF OFood Storage Guide Storing Frozen FoodWater Dispenser Refrigerator SectionWater Tray Adjusting Shelves Cantilever Refrigerator ShelvesHumidity Controlled Crisper Removing the glassFreezer Section Door BINDairy BIN DurabaseWater Filter Water FilterRemove the old water filter Replace with a new water filterPerformance Data Sheet Based on the use of Cryptosporidium parvum oocystsWater Supply Potable Water Water Treatment Device Certificate Number Care and Cleaning General Cleaning TipsExterior Door Liners and GasketsLight Bulb Replacement Power InterruptionsWhen YOU GO on Vacation When YOU MoveConnecting the Water Line Before YOU BeginWater Pressure What YOU will NeedShut OFF the Main Water Supply Choose the Valve LocationDrill the Hole for the Valve Fasten the Shutoff ValveFlush OUT the Tubing Connect the Tubing to RefrigeratorTurn the Water on AT the Shutoff Valve Plug in the RefrigeratorProblem Possible Causes Solutions Troubleshooting GuideCooling Using Your Refrigerator section Troubleshooting sectionCOOLING/ICE & Water Plumber Low house water supply pressure Fragment buildup Dispenser display is lockedICE & Water Water filter may need to be installed to eliminate Odor As sulfur Taste and odor problemsIcemaker was recently installed See the Care and Cleaning section for moreNoise During a defrost cycle VibratingBack cannot vibrate against any wall or cabinet Normal to hear a pulsating or high Pitched soundReplacement section Get it fixed, at your home or ours LE-FOYERMC