Symantec NIS2005 manual Responding to Emergencies

Page 41

Responding to

4

emergencies

If you have an emergency, read these sections to try to find the solution to your problem.

Common problems include:

1Virus threats

1Trouble restarting your computer

1Lost or missing files

1Possible disk damage

wIf you purchased this product to address any of the problems listed above, read these sections first. Immediate installation of the product may not always provide the best solution to your problem.

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Contents User’s Guide Norton Internet Security 2005 User’s Guide Contents Contents Chapter Frequently asked questionsSystem requirements Installation1System requirements InstallationSupported email and instant messenger programs Feature Supported programsEudora 6.0J Lower-right corner of the window, click Turn Off Compatibility with other software and hardwareTo send email through SSL Symantec pcAnywhere Before installation Before installationPrepare your computer To turn off the Windows XP firewallTo install Norton Internet Security Install Norton Internet SecurityInstall Norton Internet Security Your computer is not protected until you restart Customize your installation After installationAfter installation To customize your installationTo use the Configuration Wizard Use the Configuration WizardClick Close to begin these tasks Use online Help For more informationTo use online Help To print a topic in HelpFor more information To access window or dialog box HelpTo install Adobe Reader from the CD To access the Web site from the Reports To access the Web site from the Help menuSymantec products on the Web To read a User’s Guide from your hard diskTo access the Symantec Web site in your browser To access the Symantec Web site from Windows ExplorerFeature summary Security protection features Security protection featuresFeature summary Virus and threat protection features Virus and threat protection features Spam filtering features Spam filtering features Ad blocking features Ad blocking features Getting started Norton Internet Security Norton Internet Security Start Norton Internet SecurityStart Norton Internet Security To explore the main window About the main windowAbout the main window Activate your product If you have problems activatingTo activate your product from the Activation Needed alert To activate your product from the Help menuTo activate by phone Activate your productTo temporarily turn off security protection Temporarily turn off security protectionTo turn on security protection Lower-right corner of the window, click Turn OnTemporarily turn off security protection To turn off a security featureTo turn on a security feature To turn on Auto-Protect Turn off Auto-Protect temporarilyTo turn off Auto-Protect Turn off Auto-Protect temporarily Check Enable Auto-Protect to turn on Auto- ProtectTurn off spam filtering Main window, under Norton AntiSpam, click Status & SettingsTo turn off spam filtering To turn on spam filteringTurn off spam filtering Responding to Emergencies What to do if a virus is found What to do if a virus is foundResponding to emergencies File type Action If Norton AntiVirus cannot repair a fileLook up viruses on the Symantec Web site Look up viruses on the Symantec Web siteTo look up viruses Reports pane, click View Online Virus EncyclopediaTo delete remaining installation files If your product won’t installIf your computer won’t start Scan for viruses using the CDIf your computer won’t start Click Browse CD Create Emergency DisksTo create Emergency Disks To use Emergency Disks If you need to use Emergency DisksIf you need to use Emergency Disks Explore the Symantec service and support Web site Frequently asked QuestionsTo explore the Symantec service and support Web site How can I find the version number?If you need to uninstall If you need to uninstallFrequently asked questions Troubleshoot virus and threat protection How do I make Auto-Protect load when I start my computer?To restart Windows To set Auto-Protect to start automaticallyTo show the Auto-Protect icon in the Windows system tray To reset Norton AntiVirus scanning optionsTroubleshoot virus and threat protection Why am I unable to receive email messages? Why is Norton AntiVirus unable to repair my infected files?To temporarily turn off incoming email protection Uncheck Scan incoming EmailTo turn off email protection Why am I unable to send email messages?Uncheck Scan incoming Email Uncheck Scan outgoing Email To turn off outgoing email scanningTo determine which port to monitor for Http communication Troubleshoot security protectionCan Norton Internet Security protect a Web server? To create rules for a Web server using an alertTroubleshoot security protection To specify which ports to monitor for Http communicationCan Norton Internet Security protect an FTP server? To create rules for an FTP server using an alertWhy did an email message I sent never arrive? What is wrong with this Web site?Why can’t I post information online? Why won’t a program connect to the Internet? To make your NetBIOS name visible Why can’t I connect to the Internet via my cable modem?To allow ISP port scans Main window, double-clickIntrusion DetectionHow can a Web site get my browser information? Troubleshoot Norton AntiSpam Why do I still receive spam?What if I mistakenly put an address on the Blocked list? Troubleshoot Norton AntiSpamDoes Norton AntiSpam check for email-borne viruses? Why did an email message someone sent me never arrive?How do I keep my spam protection updated? Why do I need a subscription to spam definitions? Does Ad Blocking block all advertising on the current page? Are there security issues associated with advertisements?Troubleshoot Ad Blocking What if I can’t use LiveUpdate? Troubleshoot LiveUpdateWhat if I run LiveUpdate on an internal network? Why is Automatic LiveUpdate having problems connecting?Customer service Service and support solutionsTechnical support Service and support solutionsSubscription policy Support for old and dis versionsWorldwide service and support Worldwide service and support Service and support officesIndex Index Phone activation 34 Pop-up Window Blocking Troubleshooting Windows 2000 system Networks Requirements Symantec Software License Agreement Product Installation and Required Activation Export Regulation General

NIS2005 specifications

Symantec Norton Internet Security 2005 is a comprehensive security suite designed to protect computers from various online threats, including viruses, spyware, and phishing attacks. It combines multiple layers of defense, making it a popular choice among users seeking enhanced security for their personal or business systems.

One of the key features of NIS 2005 is its advanced antivirus protection. It utilizes a powerful scanning engine that detects and removes viruses in real-time, providing users with immediate protection. The product is equipped with automatic updates that ensure users receive the latest virus definitions and security patches, helping to safeguard against emerging threats.

Another notable technology integrated into NIS 2005 is the Smart Firewall. This firewall monitors incoming and outgoing network traffic, preventing unauthorized access to the user’s system. It utilizes advanced heuristics to identify suspicious behavior, significantly reducing the risk of attacks from hackers and malicious software.

Norton Internet Security 2005 also includes anti-spyware capabilities designed to detect and remove spyware and adware. This feature is crucial, as such software can compromise user privacy by tracking personal information without consent. The robust scanning tools in NIS 2005 effectively identify and eliminate these threats.

Phishing protection is another essential characteristic of this suite. NIS 2005 employs browser protection that alerts users to potential phishing websites that attempt to steal sensitive information such as passwords and banking details. The product actively blocks access to these fraudulent sites, ensuring a safer browsing experience.

Additionally, NIS 2005 offers user-friendly parental controls that allow parents to monitor and restrict their children’s online activities. This feature provides options to block inappropriate content and set time limits, fostering a safer internet environment for younger users.

The suite is designed with minimal system impact in mind, allowing users to run their daily applications without noticeable slowdowns. Furthermore, its intuitive interface makes it easy for users of all experience levels to navigate the software and manage their security settings effectively.

In conclusion, Symantec Norton Internet Security 2005 offers a robust suite of security features, combining antivirus protection, a smart firewall, anti-spyware capabilities, phishing protection, and parental controls. With its user-friendly interface and minimal system impact, NIS 2005 remains a vital tool for users looking to maintain a secure online presence.
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