Knoll Q450RS manual Troubleshooting, Limited Warranty

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TROUBLESHOOTING

No Q450rs Power

1.Observe LED on Q450rs is on.

2.Check to see if Q450rs is plugged in.

3.Test AC outlet with a lamp to see if it is active.

Q450rs led on but no sound

1.Ensure the source input is connected to the input selected and the source is playing.

2.If a BIX or BIB balanced input plate is being used, inspect and if necessary test the cat5 cable with a cat5 tester.

3.If the cable tests correctly try connecting the source directly to the corresponding Stereo source input on the Q450rs. If it works then something is wrong with the BIX/BIB plate or its wiring.

4.Make sure the controlling devise is properly installed with the correct app and hardware.

Sound is distorted

1.Try turning down the sound source volume (example: iPod) and turning up the Q450rs volume.

2.Turn down zone volume.

3.Check the speaker impedance with a multi- meter to make sure it is not short circuited or partially short circuited.

4.Check speakers for damage or for loose material in cavity.

LIMITED WARRANTY

Knoll Systems (“Knoll”) warrants that each Q450rs (“the Product”) sold hereunder will conform to and function in accordance with the written specifications of Knoll. Said limited warranty shall apply only to the first person or entity that purchases the Product for personal or business use and not for the purpose of distribution or resale. Said warranty shall continue for a period of three years from the date of such purchase. Accessories such as remote control, keypads and balanced input plates when sold with or without Knoll amplifiers or controller amplifiers have a warranty that shall continue for a period of one year from the date of such purchase. Knoll does not warrant that the Product will meet the specific requirements of the first person or entity that purchases the Product for personal or business use. Knoll’s liability for the breach of the foregoing limited warranty is limited to the repair or replacement of the Product or refund of the purchase price of the Product, at Knoll’s sole option. Replacement Product may be re-furbished in “like-new” condition, at Knoll’s sole discretion. To exercise the Purchaser’s rights under the foregoing warranty, the Product must be returned at the Purchaser’s sole cost and expense, to Knoll or to any authorized Knoll service center provided, and the Product must be accompanied by a written letter explaining the problem and which includes (i) proof of date of purchase; (ii) the dealer’s name; and (iii) the model and serial number of the Product. When sending your unit in for repair, please ship your unit in its original packing material or a Knoll approved ATA Shipping Case, or have a professional packaging company pack the unit. Please insure your shipment for its full value. A return authorization number, issued by the Knoll customer service department, must also be clearly displayed on the outside of the shipping carton containing the Product.

Note: Remanufactured Products are exempt from the foregoing Limited Warranty. Please refer to the Remanufactured Product Warranty for applicable warranty information.

WARRANTY LIMITATION AND EXCLUSION Knoll shall have no further obligation under the foregoing limited warranty if the Product has been damaged due to abuse, misuse, neglect, accident, unusual physical or electrical stress, unauthorized modifications, tampering, alterations, or service other than by Knoll or its authorized agents, causes other than from ordinary use or failure to properly use the Product in the application for which said Product is intended.

DISCLAIMER OF UNSTATED WARRANTIES THE WARRANTY PRINTED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PURCHASE. ALL OTHER WAR- RANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE HEREOF AND THE FOREGOING WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY WRITTEN INSTRUMENT SIGNED BY KNOLL. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY IT IS UNDERSTOOD AND AGREED THAT KNOLL’S LIABILITY WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE RETURN OF THE AMOUNT OF THE PURCHASE PRICE PAID BY PURCHASER AND UNDER NO CIRCUMSTANCES SHALL KNOLL BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, LOST REVENUES OR LOST SAVINGS. THE PRICE STATED FOR THE PRODUCT IS A CONSIDERATION IN LIMITING KNOLL’S LIABILITY. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THE AGREEMENT TO PURCHASE THE PRODUCT MAY BE BROUGHT BY PURCHASER MORE THAN ONE YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE-TO-STATE.

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Contents Q450rs Important Safety Instructions FCC WarningKnoll Systems Table of Contents Installation ChecklistImportant Considerations BIX Remote Input Wall Plate WHO is IT FOR?Getting to Know the Q450rs Amplifier OutputsBalanced Zone Inputs Check the wires for continuity and short circuits as Q450rs Typical System LayoutTerminal Settings Command SummarySupported Command Summary RS232 ConnectionBIB Input Plate with Bluetooth Supported Command MessagesBIB and BIX Input Wall Plates System Specifications Inputs OutputsSystem Cat 5/RJ45 TerminationExpanding Capabilities Part Two Prewire Part Three Installation or Trim OutPart One Planning Troubleshooting Limited Warranty

Q450RS specifications

The Knoll Q450RS is a standout workstation designed for modern office environments, where flexibility, functionality, and aesthetics converge. This desk exemplifies the blend of advanced technology and ergonomic design, catering to the diverse needs of today’s workforce.

One of the main features of the Knoll Q450RS is its adjustable height mechanism. This innovative feature allows users to seamlessly transition between sitting and standing positions, promoting healthier work habits and reducing the risk of musculoskeletal disorders. With a touch of a button, employees can customize their workstation to suit their personal comfort levels, fostering increased productivity and well-being.

The Q450RS also incorporates a sleek and modern design that complements various office layouts. Its clean lines and minimalist aesthetic make it an attractive addition to any workspace. The desk is available in a variety of finishes, enabling organizations to choose materials that align with their branding and interior design preferences. This attention to style ensures that the Q450RS does not only serve a functional purpose but also enhances the overall ambiance of the workplace.

In terms of technology, the Knoll Q450RS is equipped with integrated cable management solutions, keeping workspaces tidy and organized. This feature is essential in today’s digital age, where multiple devices and charging needs can quickly lead to clutter. The thoughtful integration of power outlets ensures that users can easily charge their devices without compromising on space or accessibility.

Another characteristic that sets the Q450RS apart is its durability. Constructed from high-quality materials, this workstation is designed to withstand the demands of daily use. The robust build ensures longevity, making it a sustainable investment for any office environment.

The Q450RS is also designed with user collaboration in mind. Its spacious surface area accommodates multiple devices and can easily support collaborative projects, whether in an open office or shared workspace. This adaptability highlights the desk’s role in fostering teamwork and innovation.

In conclusion, the Knoll Q450RS is a dynamic and versatile workstation that combines ergonomic functionality with modern design. Its adjustable height, cable management solutions, and durable construction make it an ideal choice for contemporary work settings. As organizations continue to prioritize employee health and collaboration, the Q450RS stands out as a forward-thinking solution for the modern workplace. With the Knoll Q450RS, companies can enhance productivity while creating an inspiring work environment.