HoMedics OCTS-200 instruction manual Troubleshooting, Limited Warranty

Troubleshooting

Problem	Probable Cause(s)	Suggested Solution
Massage action	No massage function was pressed.	Press one of the massage function
does not start		buttons to start manual or programmed
		massage.
	The power cord is not plugged in.	Plug the power cord into a 120-volt
		AC outlet.
	The power button on the chair is	Press the power button.
	not turned on.
Desired massage	The correct massage function	When pressing the massage function
action does not	button was not pressed.	buttons, watch the LED’s on the
start		control. They will indicate the active
		function.
	The massage function button was	Wait several seconds and press
	pressed too quickly after the last	the desired function again.
	button.
Massage rollers	The self-contained safety device	Unplug the chair and wait 30
stop while in	may stop the action if the chair has	minutes before restarting.
action	operated for an excessive period
	of time.
Massage action	Additional press of massage function	Press the power button.
does not stop after	button could have restarted another
normal 15 minute	massage cycle.
auto shut off cycle

Limited Warranty

In the unlikely event that your chair malfunctions or requires repair, please contact HoMedics Consumer Relations at 800-466-3342 or cservice@homedics.com between the hours of 8:30AM and 5:00PM EST for assistance. The customer should have the proof of purchase on hand. A trouble shooting process is completed by the customer and the consumer relations representative. Service will be scheduled or replacement parts sent if the chair is deemed to need warranty service. All warranty service requires approval and authorization by HoMedics. The determination of whether warranty service is necessary is made at HoMedics’ sole discretion.

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