Generac Power Systems 04758-1, 04759-1, 04760-1 Troubleshooting Guide, Problem Cause Correction

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Section 5 — Troubleshooting

Guardian Air-cooled 7 kW, 12 kW and 15 kW Generators

5.1TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

CORRECTION

The engine will not crank.

1.

Fuse blown

1.

Replace 15A fuse on generator

 

 

 

 

control panel.

 

2.

Loose, corroded or defective

2.

Tighten, clean or replace

 

 

battery cables

 

as necessary.

 

3.

Defective starter contactor (7 kW) 3.

*

 

4.

Defective starter motor

4.

*

 

5.

Dead Battery

5.

Charge or replace battery.

 

 

 

 

 

The engine cranks but

1.

Out of fuel

1.

Replenish fuel.

will not start.

2.

Defective fuel solenoid (FS)

2.

*

 

3.

Open #14 wire from

3.

*

 

 

engine control board

 

 

 

4.

Defective spark plug(s)

4.

Clean, re-gap or replace plug(s).

 

5.

Valve lash out of adjustment.

5.

Reset valve lash.

 

 

 

 

 

The engine starts hard

1.

Air cleaner

1.

Check, replace air cleaner.

and runs rough.

 

plugged or damaged

 

 

 

2.

Defective spark plug(s)

2.

Clean, re-gap or replace plug(s).

 

3.

Fuel regulator not set.

3.

Set fuel regulator.

 

4.

Fuel pressure incorrect.

4.

Confirm fuel pressure is at 11”-14”

 

 

 

 

water column (0.4 psi - 0.5 psi).

 

 

 

 

 

The AUTO/OFF/MANUAL switch

1.

Defective switch

1.

*

is set to OFF, but the engine

2.

AUTO/OFF/MANUAL switch

2.

*

continues to run.

 

wired incorrectly

 

 

 

3.

Defective control board

3.

*

 

 

 

 

 

There is no AC output from

1.

Main line circuit breaker open

1.

Reset circuit breaker

the generator.

 

 

 

to ON (or closed).

 

2.

Generator internal failure

2.

*

 

 

 

 

 

There is no transfer to

1.

Defective transfer switch coil

1.

*

standby after utility

2.

Defective transfer relay

2.

*

source failure.

3.

Transfer relay circuit open

3.

*

 

4.

Defective control logic board

4.

*

 

 

 

 

 

Unit consumes large

1.

Break-in procedure

1.

*

amounts of oil.

 

not followed (see Section 3.1)

 

 

*Contact the nearest Generac Authorized Dealer for assistance.

Generac® Power Systems, Inc. 23

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Contents Installation Introduction Maintenance Post Installation Start-up AdjustmentsTroubleshooting Introduction Inside Front CoverGeneral Hazards ‹ Standards Index Electrical HazardsProtection Systems UNPACKING/INSPECTIONSystem SET LED 7 kW, Single Cylinder GH-410 Engine Generator‹ 1.5.1 Generator Specifications‹ 1.5.2 Engine Fuel Requirements Recommendations Reconfiguring the Fuel SystemFuel Consumption 1 7 KW, 410CCLocation Transfer SwitchGenerator 2.1 7 kW, 12 kW and 15 kW UnitsBattery Battery InstallationBefore Initial START-UP Check Transfer Switch OperationElectrical Checks Checking Automatic Operation Generator Tests Under LoadEngine Governor Adjustment Adjusting the Regulator Natural GAS only1 7 KW Units BREAK-IN Procedure Voltage Regulator Adjustment2 12 KW and 15 KW Units Sequence of Automatic Operation Automatic Transfer Operation‹ 3.2.1 Auto Position ‹ 3.2.2 OFF PositionManual Transfer Operation ‹ 3.5.2 Transfer Back to Utility Power Source‹ 3.7.1 LOW OIL Pressure Switch Setting the Exercise Timer‹ 3.7.2 High Temperature Switch ‹ 3.7.3 OvercrankChanging the Engine OIL Checking the Engine OIL Level‹ 4.3.1 Engine OIL Recommendations Changing the OIL Filter ‹ 4.3.2 OIL Change Procedure‹ 4.5.1 7 KW, 12 KW and 15 KW Generators Spark Plugs Battery MaintenanceCooling System Adjusting Valve Clearance‹ 4.12.2 Return to Service OUT of Service Procedure‹ 4.12.1 Removal from Service Corrosion ProtectionSYSTEM/COMPONENT Procedure Frequency Service ScheduleProblem Cause Correction Troubleshooting GuideElectrical Data Customer Battery SCR Electrical Data Connection BCR SW1 Exploded Views and Parts Lists Part NO.QTY. Description Exploded Views and Parts Lists Part NO. QTY. Description 140 Part NO. QTY Description Exploded Views and Parts Lists QTY Description 14 20 ADAPTOR, Engine Exploded Views and Parts Lists Stator 12KW Exploded Views and Parts Lists PIN, Piston D20 Exploded Views and Parts Lists SCREW, Taptite M6-1.0X8 Yellow Chrome For GT 760 Engine only CASTING, Twin Regulator Housing Mounting Guardian Air-cooled 7 kW, 12 kW and 15 kW Generators California and Federal Emission Control Warranty Statement Emission Control System Warranty Warranty Schedule

04758-1, 04759-1, 04760-1 specifications

Generac Power Systems is a leading manufacturer of power generation equipment, particularly known for its innovative solutions in backup and portable power. Among its impressive product lineup, the Generac models 04758-1, 04759-1, and 04760-1 stand out for their reliability and advanced features, making them ideal choices for residential and commercial applications.

The Generac 04758-1 is a robust standby generator that delivers a powerful output of 22kW. It is designed to automatically kick in during power outages, ensuring that homes remain powered without the need for manual intervention. One of its main features is the innovative Mobile Link app, which allows users to monitor their generator's status remotely through their smartphones. This model also incorporates Generac's G-Force engine, which is designed with durability in mind, providing longer run times and enhanced performance.

The 04759-1 model builds on its predecessor's strengths by enhancing its power capabilities. With a 24kW output, it efficiently supplies power to larger homes or small businesses that require reliability during outages. Its True Power Technology ensures clean power output, making it suitable for sensitive electronics. The 04759-1 also boasts advanced diagnostic features, allowing for self-testing and maintenance alerts, which contribute to its user-friendly design.

Moving up in the lineup, the Generac 04760-1 generator further amplifies power output, reaching an impressive 26kW. This model is tailored for those who demand the utmost in power reliability, featuring an aluminized steel enclosure that enhances durability and rust resistance. The 04760-1 is equipped with Wi-Fi connectivity, enabling real-time updates and notifications directly to users’ mobile devices. Its superior sound attenuated design operates quietly, ensuring minimal disruption during operation.

All three models are equipped with the Quiet-Test technology, which allows for a low-decibel exercise cycle that reduces noise levels without sacrificing performance. Additionally, Generac back them with a comprehensive warranty and customer support, assuring consumers of their long-term reliability and effectiveness. With advanced features, superior performance, and innovative technology, the Generac 04758-1, 04759-1, and 04760-1 models offer dependable solutions for power generation needs, catering to a diverse range of applications while ensuring peace of mind during power interruptions.