Marantz 541110307024M, CC4003 Troubleshooting, General, Disc Playback, Symptom Cause Solution

ENGLISH

TROUBLESHOOTING

If you have any problem using this product, please be sure to check the items in the following table.

If you trouble cannot be solved, please unplug the power cord immediately and contact your Marantz authorized dealer or service center.

NAMES AND FUNCTIONS

GENERAL

Symptom	Cause	Solution	Page
		Plug the AC power cord firmly into	6
	The AC power cord is not properly	the unit.
No power.
	connected.	Plug the AC power plug firmly into	6
		a wall outlet.
	The output cables are not firmly	Connect the output cables firmly
		into the connectors of this unit and	6
	connected.
		the amplifier.
No sound or	The analog outputs of this unit are	Do not connect the analog outputs	6
	connected with the PHONO input	of this unit with the PHONO input
distorted sound.	connectors of the amplifier.	connectors of the amplifier.
		Confirm the input selection, audio	6
	Improper amplifier operation.	volume adjustment, and speaker
		settings of the amplifier.
	Playback of this unit is paused.	Press the Play button.	7
No sound from	The headphones plug is not firmly	Insert the headphones plug firmly
		into the headphones jack of this	4
the connected	connected.
		unit.
headphones or
	The headphones level is set to the
distorted sound.		Adjust the headphones level.	4
	minimum.
No digital audio	The digital connecting cables are	Securely connect the digital	8
output.	not firmly connected.	connecting cables.
	The batteries of the remote	Replace with new batteries.	3
	controller are exhausted.
	The remote controller is located	Check the operable range of the
		remote controller and use it within	3
	outside its operable range.
This unit cannot		that range.
be controlled	Some object is placed between	Remove the object.	3
with the remote	the unit and remote controller.
controller.	The remote sensor of the unit is	Avoid exposing the remote sensor	3
	exposed to strong light.	to the strong light.
	The EXTERNAL/INTERNAL	Set the EXTERNAL/INTERNAL
	switch on the rear panel is set to		6
		switch to INTERNAL.
	EXTERNAL.

DISC PLAYBACK

Symptom	Cause	Solution	Page
	The disc is not loaded properly in	Load the disc properly.	7
	the tray.
	The disc is placed upside-down.	Place the disc with its label facing
	(The label of the disc is facing		7
		upward.
	down.)
	The disc is dirty.	Clean the disc’s surface.	16
No playback with	The disc is scratched.	A disc with many scratches may	16
		not be playable.
a disc.
	The disc is warped.	The disc may be unable to be	16
		played if it is badly warped.
	A disc that is not supported by this	Use a disc that is supported by	14
	unit is attempted to be played.	this unit.
	Condensation has formed on the	Turn on the unit then wait for
		about 30 minutes before turning it	2
	lens inside this unit.
		back on again and using it.
	The disc has not been finalized.	Perform finalization of the disc,	14
		using writing software.
No playback with
	The recorded data are not in CDDA
a CD-R/CD-RW
	format for music. Or, an MP3/	Record data in a proper format
disc.			14
	WMA file has not been recorded	supported by this unit.
	properly.

BASIC	CONNECTIONS
BASIC	OPERATIONS
ADVANCED	CONNECTIONS
ADVANCED	OPERATIONS
TROUBLESHOOTING
OTHERS

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