General Troubleshooting
Symptom | Possible Cause | Possible Action | |
| Excessive load on the circuit | Make sure that the total load does not | |
Circuit breaker or fuse |
| exceed 80% of the breaker or fuse | |
keeps blowing |
| nominal current | |
| Short circuit along the power lines | Check the power lines and power cords | |
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|
| |
| No energy on power outlet | Check power outlet | |
|
| Change to another outlet | |
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| |
Product does not | Loose or damaged power cord | Check the power cord | |
power up | Blown fuse | Replace blown fuse with a good one of the | |
|
| same type and rating | |
| Internal problem | Send product for repair | |
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| |
| Wrong starting address on the product | Set the correct starting address on the | |
|
| product | |
|
| Use the right fader(s) on the controller | |
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| |
Product does not | Wrong DMX personality on the product | Set the correct DMX product’s personality | |
| Assign the faders accordingly | ||
respond to DMX |
|
| |
Wrong polarity setting on the DMX | Change the signal polarity on the controller | ||
| |||
| controller |
| |
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| |
| Loose or damaged DMX cable | Check the DMX cable before the faulty unit | |
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| |
| Internal problem | Send product for repair | |
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| |
| Signal cables are not DMX compatible | Replace non DMX cables with true DMX | |
|
| cables | |
| Interference with AC or radio signals | Keep DMX cables away from AC wires or | |
|
| radio equipment | |
Intermittent DMX | DMX cable too long | Install an optically coupled DMX amplifier | |
| right before the product with intermittent | ||
Problems |
| ||
| problems | ||
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| ||
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| |
| Too many products connected | Install an optically coupled DMX amplifier | |
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| after unit #32 | |
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| |
| Terminator not connected | Install a terminator, as shown in the DMX | |
|
| Primer | |
| If you still experience problems after trying the above solutions, contact | ||
| CHAUVET® Technical Support. |
| |
4BAR™ Flex User Manual (Rev. 3) | Page 15 of 17 |