Lenoxx Electronics HT-395 manual Trouble Shooting, Symptom Remedy

TROUBLE SHOOTING

Symptom Remedy

	1.	Is the power cord firmly plugged into the power outlet? Insert the AC power plug securely
		into the power outlet. Make sure your outlet has power, you can check this by plugging a
No power		lamp into the outlet to see if works.
	2.	One of the safety mechanisms may be operating. In this event, unplug the player from the
		power outlet briefly and then plug it in again to reset the set.
	Make sure your DVD’s video cable is plugged into your TV set. This Home Theater only
Your DVD player has no picture	improves the sound of your DVD player, it does not affect the video at all. Also adjust your TV’s
	VIDEO INPUT.
	1.	Check that the speakers and components are connected securely and correctly (see
		Page 8, 9). Also check speaker volume (see Page 22).
	2.	Make sure your source (DVD or other) is plugged in and operating. Also check that
• No sound or only a very low-level		component’s booklet, maybe you need adjust that component.
	3. Make sure that you have selected the correct source on the system (DVD or other).
sound is heard.	4. Ensure that the input settings for the TV and stereo system are correct.
• Distorted sound.	5. Adjust the master volume settings on the HOME THEATER’s remote.
	6.	Ensure the MUTE button is not pressed on the HOME THEATER remote (If yes, press the
		MUTE button again, the MUTE indicator will go off).
	7.	The audio or speaker connecting wires are damaged. Replace them with new ones.
	1.	Check if the batteries are installed with the correct polarities ( + and			).
	2.	If the batteries are weak or dead, replace them with new ones (size “AAA”).
The REMOTE CONTROL unit does not	3.	Point the remote control unit at a distance of less than 20 feet from the main unit of the
		HOME THEATER system.
work.
	4.	Remove any obstacles between the remote control unit and remote control sensor.
	5.	If the battery terminals are dirty or corroded, clean them with sandpaper.
	Press the POWER button on the MAIN UNIT to turn the set ON. Then press the ON/STANDBY
No buttons operate (on the main unit and / or	button on the REMOTE. The HOME THEATER may not be operating properly due to
the REMOTE CONTROL unit).	lightning, static electricity, or some other external factors. Reset the player by disconnecting the
	power plug and then re-connecting it before calling customer service.
Humming noise is heard even if the set	This is a normal sound the cooling fan inside makes. This will stop if the power is off. Press the
stopped.	ON/STANDBY button on the REMOTE to put the set in STANDBY mode.
The left and right sounds are unbalanced or	1.	Check that the speakers and components are connected correctly and securely.
	2.	Adjust front balance by pressing the volume controls of the left and right speakers on the
reversed.
		REMOTE (see Page 22).
Loud hum or noise is heard.	1.	Check that the speakers and components are connected securely.
	2.	Insert all wires firmly, follow the setup pages starting on Page 7.
The surround effect is difficult to hear when	Depending on the digital sound input, the output signal may at times be monaural or stereo even
playing a Dolby Digital sound track.	if the main sound track is recorded in Dolby Digital format.
The sound comes from the 2 front speakers	The input audio signal is stereo. This set will decode and automatically play back sound in the
	format that was originally input. This is normal. Press the SURROUND button on your remote to
and subwoofer only.
	hear all speakers.
During DVD play, the STEREO	If your DVD disc was recorded with PCM, this is normal. Press the SURROUND button.
indicator is on.
	1.	Make sure the Center speaker’s volume is set to a normal level (see Page 22).
No sound is heard from the center speaker.	2. Adjust the center speaker volume by pressing the volume control buttons of the center
		speaker on the REMOTE (see Page 22).
	3.	If you are listening to a stereo broadcast, only 2 front speakers (plus the subwoofer) will
		have sound.
	1.	If you are playing a stereo CD, only the FRONT speakers plug the subwoofer will have sound.
No sound or only a very low-level sound is	2.	Make sure the volume control of the rear speakers are set to normal levels (see Page 22).
	3.	Adjust the rear speakers’ volume by pressing both of the REAR the VOLUME control
heard from the rear speakers.
		buttons on the REMOTE.
	4.	Check if the input signal is DTS signal. DTS signals can not be decoded by this set.
The system does not operate properly.	Double check if input & output jacks were inserted properly. Also ask a friend to help you before
	calling customer service.
Slight delay when switching from digital to	This is normal, as the set tries to detect stereo or 5.1 channel signals.
analog input.
The NIGHT button has no function.	This button is only working when the set is in DVD digital Dolby AC-3 mode.
			25	IB-HT395-WM-E-073003