Limited Warranty

Williams Sound products are engineered, designed, and manufactured under carefully controlled conditions to provide you with many years of reliable service. Williams Sound warrants the HEARING HELPER™ Tour Guide System against defects in materials and workmanship for FIVE (5) years. During the first five years from the purchase date, we will promptly repair or replace the HEARING HELPER™ Tour Guide System.

Microphones, earphones, headphones, batteries, chargers, cables, carry cases, and all other accessory products carry a 90-day warranty.

WILLIAMS SOUND HAS NO CONTROL OVER THE CONDITIONS UNDER WHICH THIS PRODUCT IS USED. WILLIAMS SOUND, THEREFORE, DISCLAIMS ALL WARRANTIES NOT SET FORTH ABOVE, BOTH EXPRESS AND IMPLIED, WITH RESPECT TO THE HEARING HELPER™ TOUR GUIDE SYSTEM, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WILLIAMS SOUND SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY MEDICAL EXPENSES OR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY ANY USE, DEFECT, FAILURE OR MALFUNCTIONING OF THE PRODUCT, WHETHER A CLAIM FOR SUCH DAMAGES IS BASED UPON WARRANTY, CONTRACT, TORT OR OTHERWISE, THE SOLE REMEDY FOR ANY DEFECT, FAILURE OR MALFUNCTION OF THE PRODUCTS REPLACEMENT OF THE PRODUCT. NO PERSON HAS ANY AUTHORITY TO BIND WILLIAMS SOUND TO ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE HEARING HELPER™ TOUR GUIDE SYSTEM. UNAUTHORIZED REPAIRS OR MODIFICATIONS WILL VOID THE WARRANTY.

The exclusions and limitations set out above are not intended to, and should not be construed so as to contravene mandatory provisions of applicable law. If any part or term of this Disclaimer of Warranty is held to be illegal, unenforceable, or in conflict with applicable law by a court of competent jurisdiction, the validity of the remaining portions of this Disclaimer of Warranty shall not be affected, and all rights and obligations shall be construed and enforced as if this Limited Warranty did not contain the particular part or term held to be invalid.

If you experience difficulty with your system, call Toll-Free for customer Assistance:

1-800-843-3544

If it is necessary to return the system for service, your Customer Service Representative will give you a Return Authorization Number (RA) and shipping instructions.

Pack the system carefully and send it to:

Williams Sound Corp.

Attn: Repair Dept.

10321 West 70th Street

Eden Prairie, MN 55344 USA

Your warranty becomes effective the date you purchase your system. Your returned warranty card is our way of knowing when your warranty begins. It also gives us important information about your system including the serial number. This information will help us serve you better in the future. Please take a moment to complete and mail the attached card. Thank you.

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TGS PRO 720 specifications

The Williams Sound TGS PRO 720 is an advanced assistive listening system designed to enhance the audio experience for individuals with hearing impairments in various settings. This innovative product caters to a range of environments, including theaters, places of worship, conference rooms, and other public venues where clear sound transmission is crucial.

One of the standout features of the TGS PRO 720 is its flexibility in accommodating different user needs. The system supports multiple listening options, allowing users to choose between earphones, induction loop systems, and other assistive devices. With its compatibility across different platforms, the TGS PRO 720 ensures that everyone can participate fully in presentations and performances.

The TGS PRO 720 utilizes Williams Sound's proprietary technology to deliver high-quality audio. The system operates on a reliable UHF frequency, which minimizes interference and ensures clear sound transmission even in crowded environments. With a powerful transmitter, the TGS PRO 720 can cover a significant distance, making it suitable for both small and large venues. The system is designed for ease of use, featuring intuitive controls that allow users to adjust volume levels and switch between channels effortlessly.

Another noteworthy aspect of the TGS PRO 720 is its robust build quality. The system is engineered to withstand the demands of daily use in various settings, with durable materials that ensure long-lasting performance. The devices are also lightweight and portable, making them easy to distribute and manage during events.

User comfort is a key consideration in the design of the TGS PRO 720. The earphones provided with the system are designed with comfort in mind, ensuring that users can wear them for extended periods without discomfort. Furthermore, the system incorporates accessibility features that cater to a wide range of hearing abilities.

In terms of battery life, the TGS PRO 720 is equipped with rechargeable batteries that provide extended use between charges. This feature is particularly beneficial for organizations that host frequent events, as it reduces the need for constant battery replacements.

In summary, the Williams Sound TGS PRO 720 is a versatile and reliable assistive listening system that combines advanced technology with user-friendly design. Its high-quality sound transmission, durability, and comfort make it an ideal choice for enhancing audio accessibility in any venue. With its broad compatibility and ease of use, the TGS PRO 720 is a powerful tool in creating inclusive experiences for all participants.