reference
Troubleshooting
Before requesting service (troubleshooting), please check the following.
| Problem |
|
| Action | Page | ||
|
| • | Check the batteries in the remote control. |
|
| ||
No operations can be |
| They may need replacing. |
|
| |||
• | Operate the remote control at a distance of no more than 20 feet. | P3 | |||||
performed with the | |||||||
• | Remove batteries and hold down one or more buttons for several minutes to drain | ||||||
remote control. |
|
| |||||
| the microprocessor inside the remote control to reset it. Reinstall batteries and try |
|
| ||||
|
|
|
|
| |||
|
|
| to operate the remote control again. |
|
| ||
|
|
|
|
|
| ||
Disc does not play. | • | Ensure that the disc is installed with the label side facing up. | P5 | ||||
• | Check the region number of the DVD. |
|
| ||||
|
|
|
| ||||
|
|
|
|
|
| ||
|
| • | 5.1 channel sound is reproduced only when the following conditions are met. : |
|
| ||
|
|
| 1) The DVD player is connected with the proper Amplifier | ||||
5.1 channel sound is |
| 2) The disc is recorded with 5.1 channel sound. | |||||
|
|
| |||||
not being reproduced. | • | Check whether the disc being played has the “5.1 ch” mark on the outside. |
|
| |||
|
| • | Check if your audio system is connected and working properly. | ||||
|
| • | In a SETUP Menu, is the Audio Output set to Bitstream? |
|
| ||
|
| • | The features or action cannot be completed at this time because: |
|
| ||
The | icon appears | 1. The DVD’s software restricts it. |
|
| |||
2. The DVD’s software doesn’t support the feature (e.g., angles). |
|
| |||||
on screen. |
|
| |||||
3. The feature is not available at the moment. |
|
| |||||
|
|
|
| ||||
|
| 4. You’ve requested a title or chapter number or search time that is out of range. |
|
| |||
|
|
|
|
| |||
Disc Menu doesn’t appear. | • | Check if the disc has a Menu. |
|
| |||
|
|
|
|
| |||
Play mode differs from the | • | Some of the functions selected in the Setup Menu may not work properly if the | P24~28 | ||||
Setup Menu selection. |
| disc is not encoded with the corresponding function. | |||||
|
|
| |||||
|
|
|
|
| |||
The screen ratio | • | The Screen Ratio is fixed on your DVDs. | |||||
cannot be changed. |
|
|
| ||||
|
|
|
|
| |||
No audio. | • | Make sure you have selected the correct Digital Output in the Audio Options | |||||
| Menu. |
| |||||
|
|
|
|
|
| ||
The screen is blocked | • | Press the | button (in front panel) for more than 5 seconds under no disc inside. | P15 | |||
| All settings | will revert to the factory settings. | |||||
|
|
|
|
|
Forgot password | • | Press the | button (in front panel ) for more than 5 seconds | P27 |
| under no disc inside. All settings including the password will revert to the factory | |||
|
|
| ||
|
| settings. Don't use this unless absolutely necessary. |
| |
|
|
|
| |
If you experience | • | Go to the contents and find the section of the instruction book that contains the |
| |
other problems. |
| explanations regarding the current problem, and follow the procedure once again. |
|
•If the problem still cannot be solved, please contact your nearest authorized ser- vice center.
The picture is noisy or | • | Make sure that the disc is not dirty or scratched. | P2 |
distorted | • | Clean the disc. |
30_ reference