| Issues | Solutions and Explanations |
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| Colour is wrong or missing. | •• If you’re using a component connection, make sure the component |
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| cables are connected to the correct jacks. Incorrect or loose connections |
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| may cause colour problems or a blank screen. |
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| There is poor colour or | •• Adjust the Picture options in the TV menu (go to Picture mode / Colour |
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| brightness. | / Brightness / Sharpness) |
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| •• Adjust Energy Saving option in the TV menu (go to MENU – System – |
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| Eco Solution – Energy Saving) |
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| •• Try resetting the picture to view the default picture settings (go to MENU |
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| - Picture - Reset Picture) |
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There is a dotted line on the | •• If the picture size is set to Screen Fit, change it to 16:9. | ||
| edge of the screen. | •• Change cable/satellite box resolution. |
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| The picture is black and white. | •• If you are using an AV composite input, connect the video cable (yellow) |
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| to the Green jack of component input 1 on the TV. |
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| When changing channels, the | •• If connected with a cable box, please try to reset the cable box. |
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| picture freezes or is distorted or | Reconnect the AC cord and wait until the cable box reboots. It may take |
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| delayed. | up to 20 minutes. |
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| •• Set the output resolution of the cable box to 1080i or 720p. |
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English