| Issues | Solutions and Explanations |
|
|
|
|
|
| Sound Quality | First of all, please perform the Sound Test to confirm that your TV audio |
|
|
| is properly operating. (go to MENU - Support - Self Diagnosis - Sound |
|
|
| Test) |
|
|
| If the audio is OK, the sound problem may caused by the source or signal. |
|
|
|
|
|
| There is no sound or the sound | •• Please check the volume of the external device connected to your TV. |
|
| is too low at maximum volume. |
|
|
|
|
|
|
| The picture is good but there is | •• Set the Speaker Select option to TV Speaker in the sound menu. |
|
| no sound. | •• If you are using an external device, make sure the audio cables are |
|
◀ | connected to the correct audio input jacks on the TV. | ▶ | |
•• If you are using an external device, check the device’s audio output | |||
|
| option (ex. you may need to change your cable box’s audio option to |
|
|
| HDMI when you have a HDMI connected to your TV). |
|
|
| •• If you are using a DVI to HDMI cable, a separate audio cable is required. |
|
|
| •• If your TV has a headphone jack, make sure there is nothing plugged into |
|
|
| it. |
|
|
|
|
|
English