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Samsung SR20H9050U VR20H9050UW/EE, VR20H9050UW/EN, VR20H9050UW/ET, VR20H9050UW/GE Troubleshooting, Checklist, Symptom, ENGLISH-25

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Troubleshooting

Symptom

Checklist

 

▶Check if the emergency switch is on.

The POWERbot is not

▶Check if all the icons are displayed on display panel.

▶Check if the battery of POWERbot is depleted.

working at all.

-- When "Lo" is displayed, carry POWERbot to the charger to charge it.

 

 

▶Replace the batteries (AAA type) when the remote controller is not working.

 

 

 

▶When "Lo" is displayed on the display panel, carry POWERbot to the charger to

The POWERbot

charge it.

▶When POWERbot is stuck by the obstacles such as cord, threshold etc, pick it

is stopped during

up to remove it from the obstacle.

cleaning process.

-- If any fabrics or strings are caught in the drive wheel, turn off the emergency

 

 

switch and remove the fabrics or strings before using it again.

 

 

 

▶If the "Filter inspection indicator" is on, turn off the emergency switch and clean

 

the dustbin.

 

▶When there's too much dust in the dustbin, suction power may get weakened.

Suction power is weak.

Turn off the emergency switch and empty the dustbin.

▶If the intake (on bottom of POWERbot) is blocked by foreign matters, turn off

 

the emergency switch and remove foreign matter from the intake.

 

▶When noise suddenly increase, turn off the emergency switch and empty the

 

dustbin.

 

 

 

▶Check if there's power failure or whether the power plug is unplugged.

The POWERbot cannot

▶Remove any obstacles around the charger that may disturb POWERbot from

find the charger.

returning to the charger.

▶When there's foreign matters on the charge pins that affects charging, clean the

 

 

foreign matter.

 

 

The POWERbot

▶Check if the charger is installed along the grain of wooden floors or tiles.

▶It may clean in diagonal direction for moving to another area in shortest route,

suddenly cleans

or it made contact with any obstacles in that angle, or if it was charged at the

diagonally.

charged at an angle, or grain of the wooden/tile floor is in that direction.

 

 

 

 

▶If you point the red light directly on POWERbot, it may not move to desired

Point cleaning is not

direction.

working.

-- Point the red light on the floor within 50 cm around POWERbot.

 

✻✻Do not use the point cleaning under direct sunlight, bright light or on dark floors.

 

 

"Filter inspection

▶Use POWERbot after turning off the emergency switch and then turning it back

indicator" is on even

after the dustbin has

on.

▶Empty the dustbin again and re-clean the filter thoroughly.

been emptied.

 

The POWERbot passes

▶If the batteries are depleted, replace them. (2 type D (LR20) batteries)

through the Virtual

▶If the lamp is off, check if the Virtual guard is turned off and turn it on.

guard.

 

 

 

The battery usage time

▶Check if you're using manganese drycell batteries and replace the batteries with

of the Virtual guard is

too short.

new ones. (2 type D (LR20) batteries)

 

 

 

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