Samsung WF520ABP/XAA 34_ troubleshooting, troubleshooting

troubleshooting

PROBLEM	SOLUTION
fills with the wrong	• Turn both faucets on fully.
temperature water.	• Make sure the temperature selection is correct.
	• Make sure the hoses are connected to the correct faucets.
	Flush water lines.
	• Check the water heater. It should be set to deliver a minimum 120°
	F (49° C) hot water at the tap. Also check the water heater capacity
	and recovery rate.
	• Disconnect the hoses and clean the screens. The hose filter screens
	may be plugged.
	• As your Washer is filling, the water temperature may change as
	the automatic temperature control feature checks incoming water
	temperature. This is normal.
	• While your Washer is filling, you may notice just hot and/or just
	cold water going through the dispenser when cold or warm wash
	temperatures are selected. This is a normal function of the automatic
	temperature control feature as your Washer determines the
	temperature of the water.
door locked or will not	• Press the Start/Pause Button to stop your Washer.
open.	• Your Washer door will remain locked during the heating portion of the
	Sanitize Cycle
	• It may take a few moments for the door lock mechanism to
	disengage.
does not drain and/or spin.	• Check the fuse or reset the circuit breaker.
	• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
	restriction, call for service.
	• Close the door and press the Start/Pause Button. For your safety,
	your Washer will not tumble or spin unless the door is closed.
	• Make sure the debris filter is not clogged.
load is too wet at the end	• Use the High or Extra High spin speed.
of the cycle.	• Use high efficiency detergent to reduce over–sudsing.
	• Load is too small. Very small loads (one or two items) may become
	unbalanced and not spin out completely.
leaks water.	• Make sure the door is firmly closed.
	• Make sure all hose connections are tight.
	• Make sure the end of the drain hose is correctly inserted and secured
	to the drainage system.
	• Avoid overloading.
	• Use high efficiency detergent to prevent over–sudsing.
has excessive suds.	• Use high efficiency detergent to prevent over-sudsing.
	• Reduce the detergent amount for soft water, small or lightly soiled
	loads.
	• Non-HE detergent is NOT recommended.

34_ troubleshooting

WF520AB-02838A-02_EN.indd 34 2010-09-01 �� 4:06:03