Alignment and Troubleshooting
4-23
4.1.10 Error Message
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables
below to understand the messages’ and their meaning, and correct the problem as is necessary.

Checking display messages

• If a message is not in the table, reboot the power and try the printing job again.
• Some messages may not appear in the display depending on the options or models.
• [error number] indicates the error number.
• [tray type] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the media size.
• [color] indicates the color of toner or imaging unit.
LCD Display Descriptions Solutions
Document Jam When Document Jam occurred at
ADF module, this is displayed on
LCD.
Clear the JAM.
[Door Open] The front cover is not securely
latched.
Close the front door.
[ No Paper ]
Add Paper
When there is no paper in CASSETTE
Tray, machine displays this message
on LCD.
Load paper in the paper tray.
[Paper Jam 0]
Open/Close Door
When the machine encountered paper
jam in pick-up area, Machine displays
on the LCD.
Clear the JAM. (Refer to JAM removal)
[Paper Jam 1]
Open/Close Door
When the machine encountered paper
jam in paper exit of Machine, machine
displays on LCD.
Clear the JAM. (Refer to JAM removal)
[Paper Jam 2]
Check Inside
When the machine encountered paper
jam in paper exit of Machine, machine
displays on the LCD.
Clear the JAM. (Refer to JAM removal)
[COMM. Error] When the machine has problem in
communication, it displayed on the
LCD.
Machine displays this in case of
Transmission.
Machine displays this in case of fax
handshaking step of Reception.
Ask the sender to try again.
[Line Error] When the machine has problem in
case of Fax Data reception step.
Try again. If the problem persists, wait
an hour or so for the line to clear and
try again.
Or, turn the ECM on.