46APPENDIX A: TECHNICAL SUPPORT

Support from Your If you require additional assistance, contact your network supplier. Many suppliers

Network Supplier are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

Product model name, part number, and serial number

A list of system hardware and software, including revision levels

Diagnostic error messages

Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.

When you contact 3Com for assistance, have the following information ready:

Product model name, part number, and serial number

A list of system hardware and software, including revision levels

Diagnostic error messages

Details about recent configuration changes, if applicable

Here is a list of worldwide technical telephone support numbers. These numbers are correct at the time of publication. Refer to the 3Com Web site for updated information.

Country

Telephone Number

 

 

Asia, Pacific Rim

 

Australia

1 800 678 515

Hong Kong

800 933 486

India

+61 2 9242 5179 or

Indonesia

000800 6501111

00 531 616 439

Japan

03 5783 1270

Malaysia

1800 801 777

New Zealand

0800 446 398

Pakistan

+61 2 9937 5083

Philippines

1235 61 266 2602

P.R. of China

10800 61 00137 or

 

021 6350 1590 or

Singapore

00800 0638 3266

800 6161 463

S. Korea

02 3455 6455 or

Taiwan, R.O.C.

00798 611 2230

0080 611 261

Thailand

001 800 611 2000

Or, send a description of the problem by email to: apr_technical_support@3com.com

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3Com 11 Mbps manual Country Telephone Number Asia, Pacific Rim

11 Mbps specifications

3Com 11 Mbps was a pivotal product in the evolution of networking technology, paving the way for wireless communications as we know them today. Introduced in the late 1990s, this wireless LAN (Local Area Network) product utilized the IEEE 802.11 standard, which defined the protocols for wireless networking. Operating at a maximum data rate of 11 megabits per second, it offered users a revolutionary means of connecting devices without the constraints of physical cabling.

One of the main features of the 3Com 11 Mbps solution was its simplicity and ease of installation. Unlike traditional wired networks that involved intricate setups of cabling and switches, 3Com facilitated a swift deployment process. Users could set up a wireless network in minutes, allowing organizations to enhance their productivity without extensive infrastructure.

The technology behind 3Com 11 Mbps was based on Direct Sequence Spread Spectrum (DSSS) modulation. This approach spread the signal over a wider frequency range, which improved resistance to interference from other devices. The 2.4 GHz frequency band used by this network supported compatibility with various devices, making it a flexible option for businesses and homes alike.

In terms of security, 3Com incorporated Wired Equivalent Privacy (WEP), which aimed to provide a level of data confidentiality comparable to that found in wired networks. However, WEP was later found to have vulnerabilities, leading to the development of more secure protocols like WPA (Wi-Fi Protected Access) and WPA2 in subsequent technologies.

Another characteristic that distinguished the 3Com 11 Mbps system was its ability to support multiple devices simultaneously. With the emergence of wireless laptops, printers, and other peripherals, a single access point could service several users without significant performance degradation.

Ultimately, the 3Com 11 Mbps was a significant stepping stone in the development of wireless technology. It showcased the potential of wireless networking and set the standard for future innovations. Although much faster and more secure wireless technologies have since emerged, the legacy of 3Com 11 Mbps resides in the fundamental advancements it brought to the realm of connectivity, making it easier and more accessible for users around the globe.