Returning Products
for Repair Before you send a product directly to 3Com for repair, you must first obtain an

authorization number. Products sent to 3Com without authorization numbers will

be returned to the sender unopened, at the sender’s expense. To obtain an

authorization number, call or fax:

Country Telephone Number Fax Number
Asia, Pacific Rim +65 543 6500 +65 543 6348
Europe, South Africa, and
Middle East +31 30 6029900 +31 30 6029999
Central and South America 525 201 0075
Argentina
Bolivia
Brazil
Caribbean
Chile
Colombia
Ecuador
Mexico
Paraguay
Peru
Uruguay
Venezuela
0810 222 3266
511 241 1691
0800 133266 or
55 11 5643 2700
525 201 0004
562 240 6200
525 201 0004
525 201 0004
525 201 0004
525 201 0004
511 241 1691
525 201 0004
525 201 0004
From the following countries, you may call the toll-free numbers; select option 2 and
then option 2:
Austria
Belgium
Denmark
Finland
France
Germany
Hungary
Ireland
Israel
Italy
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.
0800 297468
0800 71429
800 17309
0800 113153
0800 917959
0800 1821502
06800 12813
1800553117
1800 9453794
800 879 489
0800 0227788
800 11376
00800 3111206
0800 831416
0800 995014
900 983125
020 795482
0800 55 3072
0800 966197
U.S.A. and Canada 1 800 NET 3Com
(1 800 638 3266)
Enterprise Customers:
1 800 876 3266