Solving EPS Problems 29

Table 6 Solving EPS Problems (continued)

Problem

Possible Cause

Suggested Action

 

 

 

 

The device was

If the cables do not appear to be a

 

connected too

problem, and pins 4, 5, 7, and 8 are

 

soon after being

not grounded, the end device may

 

disconnected.

have been plugged in too soon after

 

 

being unplugged, which can result

 

 

in the device appearing to the EPS

 

 

as a nonpowered device. Unplug

 

 

the device cable from the EPS port,

 

 

wait for 15 seconds, and then plug

 

 

it back in. This pause gives the

 

 

electronic circuits in the device time

 

 

to fully discharge.

If none of these procedures identifies the problem, contact an authorized 3Com service representative for additional assistance.

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3Com 3C10220 manual Solving EPS Problems