TECHNICAL SUPPORT

The following options are available for technical support:

!In the first instance contact your Network Supplier

!Check the 3Com knowledgebase at http://knowledgebase.3com.com

!Browse the 3Com web site on http://www.3com.com

Please have your product model name, part number, hardware revision number and serial number along with all relevant details of the problem to hand before calling your Network Supplier or 3Com on the numbers below.

Country

Telephone Number

Country

Telephone Number

 

 

 

 

 

Asia, Pacific Rim

 

 

Philippines

1235 61 266 2602

Australia

1 800 678 515

P.R. of China

10800 61 00137 or 021 6350 1590

Hong Kong

800 933 486

 

or 00800 0638 3266

India

+61

2 9937 5085 or 0008006501111

Singapore

800 6161 463

Indonesia

001 800 61 009

S. Korea

 

Japan

03 5783 1270

From anywhere in S. Korea:

00798 611 2230

Malaysia

1800 801 777

From Seoul:

(0)2 3455 6455

New Zealand

0800 446 398

Taiwan, R.O.C.

0080 611 261

Pakistan

+61

2 9937 5083

Thailand

001 800 611 2000

 

 

 

 

 

Europe, Middle East and Africa

 

 

 

 

From anywhere in these regions,

+44

(0) 1442 435529 phone

 

 

call:

+44

(0) 1442 436722 fax

 

 

Europe and South Africa: From the following countries, you may use the toll-free numbers:

Austria

0800 297468

Luxembourg

0800 3625

Belgium

0800 71429

Netherlands

0800 0227788

Denmark

800 17309

Norway

800 11376

Finland

0800 113153

Poland

00800 3111206

France

0800 917959

Portugal

0800 831416

Germany

0800 1821502

South Africa

0800 995014

Hungary

06800 12813

Spain

900 983125

Ireland

1800 553117

Sweden

020 795482

Israel

1800 9453794

Switzerland

0800 55 3072

Italy

800 8 79489

U.K.

0800 966197

 

 

 

 

Latin America

 

 

 

Brazil

0800 13 3266

Puerto Rico

800 666 5065

Mexico

01 800 849CARE

Central and South America

AT&T +800 998 2112

 

 

 

 

North America

1 800 NET 3Com (1 800 638 3266)

 

 

 

Enterprise Customers: 1 800 876 3266

 

 

 

 

 

 

REGULATORY NOTICES

FCC Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference to radio communications, in which case the user will be required to correct the interference at their own expense.

CE Statement (Europe)

This product complies with the European Low Voltage Directive 73/23/EEC and EMC Directive 89/336/EEC as amended by European Directive 93/68/EEC/.

CSA Statement

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Information To The User

If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient the receiving antenna.

Relocate the equipment with respect to the receiver.

Move the equipment away from the receiver.

Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits.

If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful:

How to Identify and Resolve Radio-TV Interference Problems

This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.

In order to meet FCC emissions limits, this equipment must be used only with cables which comply with IEEE 802.3.

VCCI Statement

BSMI Statement

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3Com 3C16592B, 3C16593B manual Technical Support, Regulatory Notices