TECHNICAL SUPPORT
The following options are available for technical support:
!In the first instance contact your Network Supplier
!Check the 3Com knowledgebase at http://knowledgebase.3com.com
!Browse the 3Com web site on http://www.3com.com
Please have your product model name, part number, hardware revision number and serial number along with all relevant details of the problem to hand before calling your Network Supplier or 3Com on the numbers below.
Country | Telephone Number | Country | Telephone Number | |
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Asia, Pacific Rim |
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| Philippines | 1235 61 266 2602 |
Australia | 1 800 678 515 | P.R. of China | 10800 61 00137 or 021 6350 1590 | |
Hong Kong | 800 933 486 |
| or 00800 0638 3266 | |
India | +61 | 2 9937 5085 or 0008006501111 | Singapore | 800 6161 463 |
Indonesia | 001 800 61 009 | S. Korea |
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Japan | 03 5783 1270 | From anywhere in S. Korea: | 00798 611 2230 | |
Malaysia | 1800 801 777 | From Seoul: | (0)2 3455 6455 | |
New Zealand | 0800 446 398 | Taiwan, R.O.C. | 0080 611 261 | |
Pakistan | +61 | 2 9937 5083 | Thailand | 001 800 611 2000 |
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Europe, Middle East and Africa |
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From anywhere in these regions, | +44 | (0) 1442 435529 phone |
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call: | +44 | (0) 1442 436722 fax |
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Europe and South Africa: From the following countries, you may use the
Austria | 0800 297468 | Luxembourg | 0800 3625 |
Belgium | 0800 71429 | Netherlands | 0800 0227788 |
Denmark | 800 17309 | Norway | 800 11376 |
Finland | 0800 113153 | Poland | 00800 3111206 |
France | 0800 917959 | Portugal | 0800 831416 |
Germany | 0800 1821502 | South Africa | 0800 995014 |
Hungary | 06800 12813 | Spain | 900 983125 |
Ireland | 1800 553117 | Sweden | 020 795482 |
Israel | 1800 9453794 | Switzerland | 0800 55 3072 |
Italy | 800 8 79489 | U.K. | 0800 966197 |
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Latin America |
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Brazil | 0800 13 3266 | Puerto Rico | 800 666 5065 |
Mexico | 01 800 849CARE | Central and South America | AT&T +800 998 2112 |
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North America | 1 800 NET 3Com (1 800 638 3266) |
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| Enterprise Customers: 1 800 876 3266 |
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REGULATORY NOTICES
FCC Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference to radio communications, in which case the user will be required to correct the interference at their own expense.
CE Statement (Europe)
This product complies with the European Low Voltage Directive 73/23/EEC and EMC Directive 89/336/EEC as amended by European Directive 93/68/EEC/.
CSA Statement
This Class A digital apparatus meets all requirements of the Canadian
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Information To The User
If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
■Reorient the receiving antenna.
■Relocate the equipment with respect to the receiver.
■Move the equipment away from the receiver.
■Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful:
How to Identify and Resolve Radio-TV Interference Problems
This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No.
In order to meet FCC emissions limits, this equipment must be used only with cables which comply with IEEE 802.3.
VCCI Statement
BSMI Statement
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