Installation Guide
Appendix F: Contacting Technical Support
3Com provides easy access to technical support information through a variety of services. This section describes these services. Information contained in this section is correct at time of publica- tion. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site: www.3com.com.
90 Day Free Installation Support
3Com provides free installation and troubleshooting telephone sup- port for this product for 90 days from the date of purchase. Hours of operation are subject to change. See “Support from 3Com” on page 15.
Online Technical Services
3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:
•World Wide Web site
•3Com Knowledgebase Web Services
World Wide Web Site
To access the latest networking information on the 3Com Cor- poration World Wide Web site, enter this URL into your Internet browser: http://www.3com.com/
This service provides access to online support information, such as technical documentation and a software library, as well as support options that range from technical education to mainte- nance and professional services.
3Com Knowledgebase Web Services
This interactive tool contains technical product information compiled by 3Com expert technical engineers around the globe. Located on the World Wide Web at http:// knowledgebase. 3com.com, this service gives all 3Com customers and partners complementary,
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