C

TECHNICAL SUPPORT

3Com provides easy access to technical support information through the variety of services described in this appendix.

On-line Technical Services

3Com offers worldwide support, through the following:

3Com Bulletin Board Service (3ComBBS)

World Wide Web Site

Ask3ComSM on CompuServeâ

3ComFactsSM Automated Fax Service

3Com Bulletin Board Service

3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available via modem seven days a week, 24 hours a day. To reach the service, set your modem to 8 data, no parity, and 1 stop bit.

Country

Baud Rate

Telephone Number

 

 

 

 

 

Australia

up to 14400 baud

(61)

(2)

955 2073

France

up to 14400 baud

(33)

(1)

69 86 69 54

Germany

up to 9600 baud

(49)

(89)

627 32 188

 

up to 9600 baud

(49)

(89)

627 32 189

Hong Kong

up to 14400 baud

(852)

537 5601

Italy (fee required)

up to 9600 baud

(39)

(2)

273 00680

Japan

up to 14400 baud

(81)

(3)

3345 7266

Singapore

up to 14400 baud

(65)

534 5693

Taiwan

up to 14400 baud

(886)

(2)

377 5838

 

 

(886)

(2)

377 5840

U.K.

up to 14400 baud

(44)

(144) 227 8278

U.S.

up to 14400 baud

(1) (408)

980 8204

 

ISDN V.120

(1) (408)

654-2703

 

 

 

 

 

 

 

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3Com DIGITAL MODEM manual On-line Technical Services, 3Com Bulletin Board Service

DIGITAL MODEM specifications

The 3Com Digital Modem represents a significant advancement in communication technology, designed to enhance data transmission over telephone lines. This modem is a part of a lineage of 3Com products that focus on delivering robust networking solutions, tailored for both personal and professional use.

One of the main features of the 3Com Digital Modem is its high-speed data transfer capabilities. With speeds reaching up to 56 Kbps, it allows users to send and receive large amounts of data quickly, which is essential for applications that require efficient data exchange. This speed ensures smoother internet browsing, quicker downloads, and more reliable connections for applications such as video conferencing and online gaming.

The modem is equipped with advanced error correction technologies, including V.42 and V.42bis protocols. These protocols help to maintain data integrity by detecting and correcting errors during transmission. This results in a more reliable connection, reducing the likelihood of dropped calls or corrupted data transfers, which can be particularly frustrating for users engaged in critical business communications.

Another notable characteristic of the 3Com Digital Modem is its compatibility with various operating systems, making it versatile for different users. It supports Windows, Mac, and various other platforms, ensuring that it can be integrated seamlessly into existing systems without the need for extensive configuration. This plug-and-play capability simplifies installation for users, allowing them to get connected quickly and efficiently.

The modem also incorporates an innovative design that facilitates improved heat dissipation, ensuring optimal performance during prolonged use. Its compact form factor makes it suitable for both home and office environments, allowing for easy setup without consuming excessive desk space.

In addition to these features, the 3Com Digital Modem boasts strong security protocols, ensuring that users' data is protected against unauthorized access while being transmitted. This is particularly important in today’s digital landscape, where data breaches and cyber threats are prevalent.

Overall, the 3Com Digital Modem combines speed, reliability, and security, making it a valuable asset for anyone looking to enhance their connectivity experience. Its robust feature set and user-friendly design cater to a broad audience, from casual users to business professionals, reflecting the evolution of modem technology in a digital-first world.